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Responsibilities:
- Greet and welcome guests as they arrive at the front desk
- Check guests in and out of the hotel using the computerized reservation system
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest complaints or concerns in a professional and courteous manner
- Assist guests with inquiries about hotel amenities, local attractions, and directions
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
Requirements:
- Excellent customer service and communication skills
- Proficient in using phone systems and computerized reservation systems
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving skills and ability to handle difficult situations with patience and professionalism
- Previous experience in a similar role is preferred but not required
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
Part Time
Accommodations
$25k-33k (estimate)
11/27/2023
04/02/2024
qualityinnindianapa.com
INDIANA, PA
<25
2010
AMY BLAIR
<$5M
Accommodations
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