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Who are we?
Qgiv exists to help people fulfill their passion to make a difference. Founded in 2007, Qgiv now provides thoughtfully-designed, user-friendly fundraising software to more than 6,500 nonprofits in the US and Canada. Nonprofits such as Habitat for Humanity, Big Brothers Big Sisters, Junior Achievement, Humane Societies, and more use Qgiv’s online fundraising tools to delight donors and raise funds for their missions.
We’re guided by our core values: empathy, introspection, honesty integrity, persistence, openness, respect, and passion. We work hard to meet deadlines and goals, but we also take time to celebrate and have fun! We strive to create a workplace culture in which individuals can be their authentic selves while working towards our company mission. We don’t search for perfect candidates; we look for candidates that are invested in helping us improve while also improving themselves.
We strive to create a workplace culture in which individuals can be their authentic selves while working towards our company mission. We don’t search for perfect candidates; we look for candidates that are invested in helping us improve while also improving themselves.
Workplace culture in which individuals can be their authentic selves while working towards our company mission. We don’t search for perfect candidates; we look for candidates that are invested in helping us improve while also improving themselves.
About the Opportunity
In this position, you will serve as the liaison between the Sales and Customer Experience teams. Your primary responsibility will be to facilitate the onboarding process for clients at various stages. This involves maintaining consistent communication, addressing inquiries, and facilitating implementation through training and other related activities. Additionally, you'll work closely with the onboarding staff, ensuring that new clients are efficiently processed and delegated to a COS II with the ultimate objective of achieving approval and activation.
Substantial Onboarding Goals
Results
Obstacles
Actions
Full Time
IT Outsourcing & Consulting
$51k-62k (estimate)
04/16/2024
06/27/2024
qgiv.com
LAKELAND, FL
50 - 100
2007
Private
PETER R RUDDEN
$5M - $10M
IT Outsourcing & Consulting
Qgiv is an online fundraising platform that offers donor interaction and engagement solutions for nonprofits and tax-exempt organizations.
The following is the career advancement route for Customer Onboarding Specialist positions, which can be used as a reference in future career path planning. As a Customer Onboarding Specialist, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Onboarding Specialist. You can explore the career advancement for a Customer Onboarding Specialist below and select your interested title to get hiring information.