53 Customer Experience Associate (On-Site, Sales Support) Jobs in Philadelphia, PA
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Qardio, Inc. is Hiring a Remote Customer Experience Associate (On-Site, Sales Support)
Overview
We are a great team on an even greater mission: we believe our innovative solutions will revolutionize healthcare around the world. We come to work every day to solve problems, face challenges and improve the lives of millions. And we have fun along the way.
Qardio is big enough to matter but small enough to make you matter too. If you are driven and ambitious, want to have a great job along with other great people, and want to make a difference, please apply.
Role
We are currently looking for an enthusiastic Customer Experience Associate to join our Customer Experience Department. You will work closely alongside our Regional Sales Managers in the field. Main activities will be focused on onboarding medical professionals to our remote patient monitoring (RPM) dashboard, QardioMD, and supporting their patient enrollment.
Key Responsibilities
- Onboarding medical professionals to QardioMD and educating them on its many features
- Providing email and phone support to medical professionals and patients
- Identifying user needs and working with relevant departments on solutions to make our clients more successful
- Assisting the team with day to day customer support activities
- Assisting in ad-hoc projects that require independent discretion and follow up
Requirements
- This position requires regular travel (within US)
- Have a proven track record of delivering exceptional customer service and support
- Fluent in English, written and oral
- Strong analytical problem-solving skills
- Exceptional time-management skills
- Strong interest in the medical field
- Affinity and passion for technology
Nice Extras
- Experience with SAAS
- Experience in user onboarding
What We Offer
- Flexibility to work fully remote, plus travel
- Full-time position with an excellent compensation package, paid time off, and training
- Control your own career path and grow into a leadership role with an innovative company
- Ability to participate in a cutting-edge field of digital healthcare products
- Opportunity to work as part of an international team with others from different cultures, countries, and backgrounds
Job Summary
Full Time
Medical Technology
08/04/2022
10/31/2022
getqardio.com
SAN FRANCISCO, CA
50 - 100
2012
MARCO PELUSO
<$5M
Durable Manufacturing
Related Companies
The following is the career advancement route for Customer Experience Associate (On-Site, Sales Support) positions, which can be used as a reference in future career path planning. As a Customer Experience Associate (On-Site, Sales Support), it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Associate (On-Site, Sales Support). You can explore the career advancement for a Customer Experience Associate (On-Site, Sales Support) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Associate job description and responsibilities
Customer Experience Associates perform a variety of support tasks to offer exceptional service to customers.
04/05/2022: Columbia, SC
Customer experience associate may also create and track metrics to quantify the customer experience.
03/30/2022: Fayetteville, NC
Customer service representatives typically use a telephone, computer, and other office equipment.
02/22/2022: Long Beach, CA
As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.
04/01/2022: Anchorage, AK
Responding to questions with positive language can greatly affect how the customer hears the response.
04/01/2022: Lorain, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Associate jobs
Customer experience associates are typically entry-level positions which needs strong writing and reading comprehension skills.
02/04/2022: Buffalo, NY
Customer experience associate have a proven track record for building excellent customer experiences.
01/30/2022: Springfield, OH
Customer experience associates at these companies should be data-driven and focused on building relationships.
04/10/2022: Bismarck, ND
A great customer experience representative knows how to relate to anybody, but they’re especially good with frustrated people.
03/18/2022: Reno, NV
The best Customer Experience Associate have a deep knowledge of how their companies’ products work.
02/03/2022: Lawton, OK
Step 3: View the best colleges and universities for Customer Experience Associate.
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