Summary

Provide friendly, responsive service to create an exceptional carryout experience for all guests. This includes taking orders, answering questions, making recommendations, processing transactions on POS, organizing and assembling orders, closing transactions, and provide assembled orders to guests for carry-out. The carryout specialist also conducts food running to guests in the dining room from the expo line.

• Come join the BEST BBQ family in KC!

• Pay starts at $6/hr. with a high average tip-out of $20/hr.

• Our fast, friendly, and FLEXIBLE environment makes us a preferred employer.

Duties and Responsibilities

• Answers phones professionally and assists guests with or other appropriate service.

• Memorizes table numbers and executes the expo line.

• Runs food to the guests in the dining room.

• Works with other carry-out team members to manage the flow of orders.

• Follows all carryout procedures to maintain a consistent guest experience.

• Performs light housekeeping duties: carryout waiting area, and patio.

• Frequently monitors and observes online orders, quote times and food quantity with the kitchen to ensure guests receive their orders without interruption.

• Contributes effectively to the carryout team to ensure the smooth and efficient operations and excellent guest experiences.

• Prepares stations for service at the beginning of shift, performs side work as assigned, keep service areas stocked and clean, and transition smoothly to the next specialist when shift has concluded.

• At the end of the business day, clean and close carry out stations per Q39 procedures.

• Follow equipment maintenance and advise managers of any equipment or supply issues.