At Q Dental, we pride ourselves on being more than just a dental practice - we're a family. Our team operates with a growth mindset, constantly seeking opportunities to improve and innovate while maintaining the highest standards of care. Laughter is at the heart of our practice, creating a warm and welcoming environment for both our team and our patients.

As a Front Office Team Member at Q Dental, you will be a point of contact for our patients, providing exceptional customer service and administrative support. Your responsibilities will include:

• Greeting patients with a warm and friendly demeanor, making them feel welcome and comfortable.
• Scheduling appointments and managing the appointment calendar efficiently to optimize patient flow.
• Answering phone calls and emails promptly, addressing patient inquiries, and providing accurate information.
• Managing patient records and ensuring all paperwork is complete and up-to-date.
• Processing payments, insurance claims, and other financial transactions accurately.
• Collaborating closely with the clinical team to ensure seamless patient care coordination.
• Contributing to a positive and supportive team environment by fostering open communication and mutual respect.
• Participating in team meetings and training sessions to enhance skills and knowledge.

**Requirements:**

• Previous experience in a dental or medical office setting preferred, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in computer skills, including Microsoft Office and dental software (e.g., Dentrix, Eaglesoft).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• A positive attitude, willingness to learn, and a commitment to delivering exceptional patient care.

**Benefits:**

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including wellness bonus, and retirement savings plan.
• Opportunities for professional development and continuing education.
• A supportive and collaborative work environment that values teamwork and personal growth.
• Access to state-of-the-art dental technology and facilities.

If you are passionate about providing outstanding patient care in a fun and supportive environment, we'd love to hear from you! Join us at Q Dental and be a part of our dynamic team dedicated to making a difference in people's lives through exceptional dental care. Apply now by submitting your resume and cover letter.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Employee discount
• Paid time off
• Parental leave
• Retirement plan
• Uniform allowance
• Wellness program

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• dental: 1 year (Preferred)

Work Location: In person