3 PBX operator Jobs in Jackson, WY
Pyramid Global Hospitality is Hiring a PBX operator Near Jackson, WY
- Answer and process all incoming/outgoing guest and in-house calls.
- Check bulletin board and log books for all pertinent information.
- Forward messages and faxes as needed to guests and various departments.
- Responsible for HotSos communications between security, engineering, and housekeeping.
- Ensure all phone request logs are completed in their entirety, follow-up on any discrepancies, and report any continuous issues to the Front Office Manager.
- Responsible for blocking all group and contracted rooms. Ensure airline rooms are checked-in and checked-out correctly and billing is accurate.
- Attend Group Rooms meetings and present status reports on blocks, pick-up, cancellations, billing and package codes.
- Manage Airline Key Cards, Assignments, and Check Ins
- Administration of Calendly, HotSOS, Salto and Zingle
- Manage and ensure PBX team is working efficiently and communicating effectively with guests and staff
- Maintain Space Chart and Balance room types as needed
- Assist with discrepancies; i.e Billing, Unresolved Check Outs
- Assign Condo Reservations; Tetris
- Create and Update SOPs as needed
- Oversee & provide: no show, amenity, comp/off market, and missing inventory reports to designated team members.
- Any other duties as the position develops and is assigned by the Director of Rooms, Front Office Manager, or Assistant Front Office Manager.
- Ability to communicate effectively.
- Ability to work well with guests to resolve complaints in a positive manner.
- Ability to use radio communications and remain calm in emergency situations.
Job Summary
Full Time
$41k-50k (estimate)
05/22/2024
09/17/2024
The following is the career advancement route for PBX operator positions, which can be used as a reference in future career path planning. As a PBX operator, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PBX operator. You can explore the career advancement for a PBX operator below and select your interested title to get hiring information.
If you are interested in becoming a PBX Operator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PBX Operator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on PBX Operator job description and responsibilities
PBX operators are responsible for operating and maintaining a PBX multiline business telephone system, which functions like a high-tech switchboard.
04/14/2022: Durham, NC
They frequently also serve as a receptionist or perform general administrative support tasks.
02/17/2022: Great Falls, MT
When operating the switchboard, the operator must screen and route calls to the appropriate person.
03/24/2022: Wilmington, DE
The other tasks that operators carry out are clerical jobs, such as typing, dealing with faxes, and proofreading.
02/11/2022: Spokane, WA
Depending on the business, PBX operators may double as receptionists, so they need to be pleasant when dealing with visitors.
02/26/2022: Concord, NH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on PBX Operator jobs
A PBX Operator has to deal professionally and politely.
03/12/2022: New Orleans, LA
A PBX Operator should have the capability to handle multiple calls along with relaying essential messages.
03/21/2022: Brownsville, TX
The operators take care of making sure that calls are transferred to the right person.
01/29/2022: Vineland, NJ
The operator should have some understanding of the telecommunication equipment.
04/03/2022: Champaign, IL
PBX operators need strong people and communication skills.
03/01/2022: Casper, WY
Step 3: View the best colleges and universities for PBX Operator.
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