Recent Searches

You haven't searched anything yet.

14 Service support specialist Jobs in Olympia, WA

SET JOB ALERT
Details...
Pyramid Consulting, Inc.
Olympia, WA | Full Time
$54k-68k (estimate)
3 Weeks Ago
Csl
Olympia, WA | Full Time
$42k-54k (estimate)
7 Days Ago
Acxiom
Olympia, WA | Full Time
$117k-145k (estimate)
5 Days Ago
Epiq
Olympia, WA | Full Time
$62k-80k (estimate)
2 Days Ago
C&L Group
Olympia, WA | Full Time
$54k-68k (estimate)
3 Weeks Ago
Mindlance
Olympia, WA | Full Time
$55k-69k (estimate)
3 Weeks Ago
Veterans Sourcing
Olympia, WA | Full Time
$110k-142k (estimate)
3 Weeks Ago
Providence
Olympia, WA | Full Time
$40k-48k (estimate)
2 Months Ago
Umpqua Bank
Olympia, WA | Full Time
$40k-52k (estimate)
11 Months Ago
Thurston County
Olympia, WA | Full Time
$43k-59k (estimate)
1 Month Ago
CSL Plasma
Olympia, WA | Full Time
$34k-42k (estimate)
11 Months Ago
State of Washington Liquor and Cannabis Board
Olympia, WA | Full Time
$53k-69k (estimate)
1 Day Ago
Service support specialist
$54k-68k (estimate)
Full Time | IT Outsourcing & Consulting 3 Weeks Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Pyramid Consulting, Inc. is Hiring a Service support specialist Near Olympia, WA

Immediate need for a talented Lab Support Specialist . This is a 06 Months contract opportunity with long-term potential and is located in Olympia, WA (Onsite) .

Please review the job description below and contact me ASAP if you are interested.

Job ID : 24-24172

Pay Range : $20 - $25 / hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities :

  • To be the first line of support for infrastructure, engineering, purchasing, IT and other service providers; reporting of faults and ensuring these are closed out in a timely fashion
  • Oversee all stock items in and near the labs including but not limited to : glassware, lab coats, PPE, consumables.
  • In charge of managing the building’s lab coat requirements including assessing inventory levels, supplying name tags, and working with GLS line manager to escalate any issues or changes with the vendor.
  • Meet regularly with key stakeholders (lab staff, service providers, management) to identify, review and resolve issues in a timely manner and / or escalate as necessary.
  • To be point of contact for equipment maintenance in liaison with Asset Management team and customer lab staff, facilitating scheduling and hosting of engineering visits for maintenance and / or repair.
  • To help coordinate the working environment with lab staff and Client e.g. lab space, availability of PPE, and removal of redundant equipment, etc.
  • The Lab Support Coordination team will be required to provide off-hours on-call support for responding to equipment alarms and alerts.

This typically does not necessitate a site visit, but the on-call designee will communicate with the appropriate parties to remedy the situation.

  • To provide a general induction / orientation for new members of staff and visitors.
  • To work with Customer and Client staff to ensure quality and compliance within the laboratory.
  • To support coordination of waste removal from labs, ensuring use of appropriate waste streams with appropriate third-party vendors.
  • To work in collaboration with Customer line safety reps to ensure a high level of safety is maintained in the lab.
  • To coordinate the provision of lab services (e.g., gases / LN2 / dry ice / deep cleans) by liaison with lab support services staff.

This includes helping lab gas management team to move heavy dewars / cylinders to the designated locations.

  • To work with Client and customer staff to help maintain lab documentation and coordinate archiving.
  • To Coordinate periodic review of Service Level Agreement contracted tasks with all relevant groups (i.e Customer lines, Technical Laboratory Services and management).
  • To provide timely communication to lab users on impact of any site service work.
  • This role will work closely with other teams to seamlessly deliver lab support services.

Key Requirements and Technology Experience :

  • Associates degree and 0-2 years of experience within a lab environment
  • Ability to improve processes and drive continuous improvement.
  • Strong verbal communication skills.
  • General knowledge of Health and Safety relative to the workplace.
  • Aptitude for technical and practical matters.
  • Experience of working in a compliance driven environment.
  • Able to complete relevant paperwork according to principles of Good Documentation Practice.
  • Bachelors degree in a scientific field with relevant industry experience.
  • Working understanding of GLP / GxP (desirable).
  • Knowledge of 5S principles (desirable).
  • Knowledge of chemicals and safe handling (desirable).
  • A valid US drivers license.
  • Must be able to remain in a stationary position more than 25% of the time.
  • The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite.
  • Frequently use objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
  • Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds).
  • Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument / equipment), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
  • Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer.
  • Use of personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory.
  • Work with biohazards such as blood borne pathogens.
  • Must be able to work in a laboratory, controlled environments requiring personal protective equipment.
  • Job pace may be fast and job completion demands may be high.
  • Employee maybe required to manage hazardous wastes in compliance with company procedures & State / Federal / Local hazardous waste regulations.
  • Duties may include : Identifying, handling, generating, accumulating, storing, labeling.
  • Ensure safety, security, and the environment in all aspect of the daily activities, and any potential safety hazards are addressed and corrected immediately.
  • Understand ergonomic relationship between people, equipment and working environment.
  • Customer facing role, nice to have customer service background over lab experience.
  • Would like to convert contingent on performance and budget.

Our client is a leading Healthcare organization and we are currently interviewing to fill this and other similar contract positions.

If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Last updated : 2024-06-12

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$54k-68k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

06/13/2024

WEBSITE

pyramidci.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

1,000 - 3,000

FOUNDED

1996

TYPE

Private

CEO

EMMA ADAMS

REVENUE

$200M - $500M

INDUSTRY

IT Outsourcing & Consulting

Related Companies
About Pyramid Consulting, Inc.

Pyramid Consulting is a recruitment process outsourcing firm that provides software development and IT staffing solutions.

Show more

Pyramid Consulting, Inc.
Full Time
$74k-93k (estimate)
1 Day Ago
Pyramid Consulting, Inc.
Full Time
$48k-59k (estimate)
1 Day Ago
Pyramid Consulting, Inc.
Contractor
$100k-129k (estimate)
1 Day Ago

The job skills required for Service support specialist include Customer Service, Scheduling, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service support specialist. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Ranger Heating & Cooling LLC
Full Time
$75k-104k (estimate)
3 Days Ago
For the skill of  Scheduling
Pegasus Senior Living
Full Time
$57k-88k (estimate)
3 Days Ago
For the skill of  Verbal Communication
peet coffee
Full Time
$59k-81k (estimate)
3 Days Ago
Show more

The following is the career advancement route for Service support specialist positions, which can be used as a reference in future career path planning. As a Service support specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service support specialist. You can explore the career advancement for a Service support specialist below and select your interested title to get hiring information.

C&L Group
Full Time
$54k-68k (estimate)
3 Weeks Ago
Mindlance
Full Time
$55k-69k (estimate)
3 Weeks Ago