PVK Hotel LLC is looking for a Houseman for routine duties in the cleaning and servicing of any area which may be assigned; supplies area with items which are required for the convenience and comfort of the guests staying at the property.

Job Duties

• Cleans drink and vending machines and all surrounding areas.
• Empties all trash receptacles and ashtrays in corridors and public areas.
• Cleans all outside area walkways; sweeps stairways and landings; cleans railings and washes all EXIT doors.
• Cleans public restrooms.
• Washes windows as per schedule. (Using Housekeeper’s Report Form, sets schedule for window cleaning using dates as record.)
• Cleans elevators, tracks, chrome, and stainless steel at each landing.
• Spot-cleans walls and doors; removes cobwebs; cleans fire extinguisher areas.
• Wipes baseboards, railings, telephones, walls, vending areas, exit doors.
• Vacuums all inside corridors and shampoos carpets.
• Assists in keeping all storage areas and linen rooms clean. Assists Housekeeper in checking supplies, opening cartons, and placing supplies neatly on shelves.
• Assists in making beds and cleaning rooms (flips mattresses periodically when necessary), as instructed by Housekeeper.
• Patrols pool area – cleans tables, empties garbage, removes used towels and replaces as necessary, cleans workout facilities.
• Reports to Housekeeper any necessary information.
• Inspects exterior of building including parking lot for trash, empties receptacles, removes cigarette butts.
• Cleans & disinfects lobby bathrooms including sink, toilet, tile, flooring, and walls using approved cleaning chemicals.
• Cleans mirrors, windows, vent cover, glass doors.
• Reports items that require repair or additional cleaning to the appropriate person/department.
• Vacuums hallways.
• Turns in all lost and found articles immediately as per proper procedure.
• Operates a light vacuum cleaner.
• Assists in making beds and cleaning rooms (flips mattresses periodically when necessary), as instructed by Housekeeper.
• Assists with deep cleaning efforts including moving furniture, shampoo carpets.
• Assists in keeping all storage areas and linen rooms clean. Checks supplies, opening cartons, and placing supplies neatly on shelves.
• Assists engineer with handling items/equipment which require team lifting.
• Additional duties may be added at any time at the discretion of management.

Consistently models the behavior of a ‘PVK Hotel Ambassador’ who:

• Maintains a professional image, including grooming, verbiage, and body language, at all times.
• Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact.
• Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
• Fosters teamwork by offering assistance to others, as needed.
• Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
• Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.

Skills/Qualifications

Educational/Vocational Preparation:

• High school education preferred.

Additional Skills:

• Ability to read and understand and communicate chemical labels, and Safety Data Sheets, Instructions.
• Ability to gain knowledge of applicable franchise standards and procedures.
• Ability to complete applicable housekeeping forms and to communicate any problems and/or unusual conditions to management.
• Ability to read and comprehend manuals.
• Ability to positively communicate with guests and co-workers.
• Ability to work within scheduling guidelines.
• Ability to work with minimal or no supervision.
• Ability to follow schedule and ability to perform physical labor.
• Requires ability to perform light to moderately heavy housekeeping duties using the approved chemicals and equipment

Physical Demands:

• Walking and Standing: 100%
• Must be able to carry 50 lbs. up to 25 feet.
• Lifting, Push/Pull: 90%
• Ability to lift up to 30 lbs. regularly.
• Must be able to lift 50 lbs. to the waist, chest, and above the head.
• Ability to push housekeeping or laundry cart regularly.
• Sitting: none
• Bending, Stooping, Reaching: 90% (throughout the entire shift).
• Must be able to bend at the knees with up to 50 lbs., standing to an upright position.

Environmental Conditions:

• Inside: Protection from weather conditions, but not necessarily from temperature changes.
• Outside: Some exposure to weather conditions (cleans parking lot), may assist maintenance during inclement weather.

Job Types: Full-time, Part-time

Pay: $10.00 - $14.00 per hour

Expected hours: 36 per week

Benefits:

• Employee discount

Schedule:

• Day shift
• Morning shift
• Weekends as needed

Application Question(s):

• Did you read the full job description?
• Are you able to perform all the job duties listed in the job description?
• Do you have any limitation on performing any duties?
• How soon are you available to start?
• Do you have experience working in a hotel/hospitality environment?
• Do you have a clean background?

Education:

• High school or equivalent (Required)

Experience:

• Houseman: 1 year (Required)

Ability to Relocate:

• Wilmington, DE 19810: Relocate before starting work (Required)

Work Location: In person