Purple is the leader in comfort innovation technology. Our purpose is to improve lives through innovative comfort solutions. To us, comfort means more than just great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind "Career in Comfort" because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. Join with us as we add to our team of exceptional individuals who will help us take over the world of comfort - one mattress, pillow, and cushion at a time. Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time. Job Summary As a Salesforce Administrator, you will play a vital role at Purple Innovations, LLC. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our Salesforce user experience is of significant importance to us; therefore, the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority. We are looking for someone with a deep knowledge of the Salesforce platform, who can interpret both our current setup and our business objectives, to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project. The ideal candidate will be at ease liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact. Job Description Responsibilities This is a varied business facing role, with the following responsibilities: All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports Sandbox environment management Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience Identify unused or underutilized platform features Create a platform roadmap and define priorities, liaising with stakeholders Own the communication of any platform changes to end users and stakeholders Data management to improve Salesforce data quality, implementing rules and automation as needed Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer User support tickets Monitor and improve user adoption New user and ongoing user training Technical documentation Qualifications and Background Required: Strong Salesforce product knowledge and at least 2 years of Salesforce Administration hands-on experience with Sales Cloud and / or Consumer Cloud Certified Salesforce Administrator Trailhead Badges/Super Badges Desirable: Additional Salesforce certifications e.g., Advanced Administrator, Platform App Builder Bachelor’s/Postgraduate degree, or professional qualification Knowledge, Skills, and Abilities Required: A proactive attitude to platform enhancements Designing scalable, best practice solutions Excellent relationship-building skills Ability to liaise with stakeholders at all levels Translating requirements into technical solutions Experience in change management and governance Training end users and key stakeholders Technical documentation Available and responsive to questions Experience implementing Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports Desirable: Demonstrates continued personal/professional development Active in the Salesforce community BENEFITS AND PERKS Medical, Dental, Vision 401(k) Match Generous PTO Market Money Earn a Mattress Purple Swag Amazing Purple Products WHY WORK AT PURPLE? Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort. Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you. Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events. Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.