Key Holder

Company mission

Sociedad Textil Lonia (STL) was founded in 1997 with the ambition of establishing a leading company in the fashion industry with a vertically integrated management system dedicated to the design, manufacturing and sale of accessories and ready-to-wear collections.

STL introduces its first brand, Purificación García, in 1998. One of the most influential figures in the Spanish design scene, Purificación García understands fashion as an universal language that adapts itself to our everyday needs in its accessories, womenswear and menswear collections.

A year later, Purificación García began collaborating with award winning photographer Chema Madoz. This partnership was followed by many outstanding artist collaborations which have defined contemporary art as one of our most significant brand values.

With this solid track record, the brand has expanded across Europe, the Americas and Middle East, with over 350 stores worldwide.

Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organisation. Our aim is for you to become a part of our project and accomplish your goals by our side.

Benefits

· Health Insurance

· Vision Insurance

· Dental Insurance

· 401(K)

· Paid Time-Off

· Flexible Spending Account (FSA)

· Life Insurance

· Commuter Benefit Plan

· Employee Discount

General Description:

The Key Holder is responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service and driving customer loyalty. A Key Holder acts as a role model for new and existing employees by assisting in improving their brand, product and service awareness.

Responsibilities include, but are not limited to:

· Responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service and driving customer loyalty

· Providing excellent customer service following the company customer experience protocol

· Maintaining and developing the store Client book (sales after care

· Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandizing standards

· Achieving daily and weekly individual sales targets and KPI´s as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives

· Assisting with merchandising and inventory activities.

· Keeping the sales floor and store image neat, organized, clean and stocked

· Processing transactions accurately and efficiently

· Complying with all sales related policies and procedures

· Unpacking, hanging/folding merchandise, stocking checks and securing security tags when needed)

· Monitoring the new staff training: Acting as a role model to implementing the internal procedures, the company standards and the product awareness

· Providing active support by sharing knowledge as a brand expert, in order to help develop new staff correctly with the aim of achieving the store goals

Requirements:

· Minimum 2- years retail management experience, preferably in fashion luxury brands

· Strong experience in creating and maintaining clientele relations

· Excellent communication skills

· Passionate for fashion

Competencies:

· Identification with the company

· Interpersonal communication

· Initiative

· People Development

· Passion for fashion

· Results oriented

· Ability to work under pressure while maintaining a positive attitude

· Bi-lingual (Spanish) is a plus

For more information regarding our company and products please visit:

www.chcarolinaherrera.com

Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless to race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status or any other characteristic protected by applicable federal, state, or local laws.

Job Type: Full-time

Salary: $16.00 - $20.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

Experience:

• Management: 2 years (Required)
• Luxury Retail: 2 years (Required)
• Customer relationship management: 2 years (Required)

Language:

• Spanish (Preferred)

Work Location: In person