Overview

Pure Dentistry has an opening for an Office Manager in Rocklin, CA. The ideal candidate will be a high caliber leader with excellent communication skills. Experience in a dental office is a MUST for this position. Are you an assistant or hygienist looking to learn a different side of dental? We'd love to talk to you!

We are an award-winning office with cutting-edge technology, and we are passionate about our patients AND employees. All of our staff members are provided training to make the transition to your new professional home. We offer all this and a compensation package that includes medical/dental/vision insurance plans, PTO and 401k.

Responsibilities

• Model outstanding patient service, written, verbal, and other communication skills.
• Identify team member strengths and areas of opportunity as it relates to patient skills.
• Train, coach, and mentor team members to optimal patient service levels.
• On-board all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs.
• Train operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as needed.
• Partner with human resources department for coaching and guidance regarding personnel management, including performance reviews, performance improvement plans, and performance warnings.
• Attend meetings, training courses, and other learning and development opportunities as made available and/or required
• Partner with dentist and regional operations leadership to make operational decisions to benefit the dental practice. Understand, analyze, and action plan key performance metrics to successfully lead and grow the business.
• Hold team accountable to regular and timely required workplace diversity, HIPAA, and OSHA training requirements
• Review operating performance results and take immediate steps to implement course corrective activity as needed

Qualifications

• Dental office experience is required
• Sales and Customer Service experience a plus
• Ability and willingness to multi-task, delegate, and hold others accountable
• Computer literacy and typing proficiency
• Knowledge of dental insurance and billing
• Must be available to work some Saturdays