Pure Barre Arsenal Yards, Watertown, MA is seeking qualified Front Desk Sales Associates that are focused on driving sales and service excellence to expand our Pure Barre community. This is the perfect opportunity to interact with clients on a daily basis and help create a supportive, inclusive and meaningful community!

POSITION:

The purpose of the Front Desk Sales Associate is to assist the Owner/General Manager with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. The Sales Associate also assists with retaining and providing exceptional customer service to current members.

Our Ideal Front Desk Sales Associate (FDSA)

Our internal mission is to help people feel great about themselves: our members and our team. When our members feel more confident and the best they have ever felt, we win. That is why being friendly, dependable and caring must be baked into the DNA of every single person who works at Pure Barre. We crafted this description below of the exact person we hope to be our FDSA.

Required:

· Warm, welcoming, and engaging personality

• A dependable work ethic

• A caring mindset

• Being organized and desire to follow the plan

• Computer skills like using Excel, Google Drive, Google Sheets, etc

• Comfortable speaking with your team, members, and prospects
• Goal-oriented with an ability to achieve sales in memberships, retail, and private training
• Ability to learn and use the ClubReady software system
• Note: this role is NOT just greeting members

Preferred but NOT Required:

• A degree

• Sales experience

• Fitness experience

We want someone up and coming, with high potential and who wants to develop their potential into something extraordinary. You will be joining a team of experienced business builders that are committed to mentoring you while we all build this Pure Barre studio together.

Our Ideal FDSA is Friendly

Their team feels comfortable around them. They are engaging and naturally help members feel great about themselves. Prospects feel like a good friend is telling them about Pure Barre; not a sales rep trying to hit a goal. They are warm, welcoming and the first to talk to a member when they walk in the door.

Our Ideal FDSA is Dependable

If they say they are going to do something, then you can trust they will get it done. They show up early. They are flexible, able to adapt to schedule changes and go with the flow. For example, if a team member needs coverage then they are first in line to help cover.

Our Ideal FDSA Cares

They accept responsibility for the studio’s success. If their team misses a sales goal, they are hungry for their team to hit it next time and will do what it takes to make that happen. They meet and exceed our standards. They ask how they can help. If they see a piece of trash on the ground in their studio, no matter how small, they pick it up. They remember important details about members and share them in member conversations.

Our Ideal FDSA is Enjoyable to Coach

They are open-minded, coachable, have an always improve mindset, and learn quickly. They are grateful for our time coaching them. We feel a sense of joy coaching this person which makes us want to give them more support versus feeling like we are bothering them.

Our Ideal FDSA is Process Driven

They follow the plan we provide them. They care about executing on the details. They believe being organized and process driven helps them and their team win. They might not have a business degree but they have the potential and desire to become a process driven leader.

What You will Do as FDSA

Your main responsibility is to execute our sales process and manage the Front Desk. We have a very effective process that will be your playbook for success. Below is a brief outline of that process:

Nurture Prospects

· Reach out to inbound leads and book them into a free class. During the booking process, you will ask about important information like their fitness goals, their ideal workout times, how many times they want to take class per week, etc.

Sell Memberships

• We allow prospects to experience Pure Barre before becoming a member by taking a free introduction class called Foundations. You (and/or the owner) and a teacher will run the Foundations class. Your role will be to check in the prospects, introduce them to the teacher to start the class, and sign prospects up for a membership after the class.

Retain Members

• You will warmly greet members as they enter the studio for class, keep them motivated by knowing their fitness goal so you can offer encouragement and handle any membership questions or concerns.

General Duties

• Maintaining the studio's cleanliness, process membership freezes and cancels, accurate cash and credit card transactions, input inventory for retail, take pictures for social media and additional ad hoc duties as assigned by the GM.

Community Relations

· Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Achievement-oriented -- enjoys taking on challenges, even if they might fail

COMPENSATION & PERKS:

· Competitive base rate and monthly commission paid on sales; You will be paid a base commission for each new membership sale you complete

· Free Pure Barre Membership for yourself

- Retail Discounts

· Ability to give out three memberships under the “Friends and Family” pricing of 20% discount

Pure Barre is proud to be an Equal Employment Opportunity and Affirmative Action employer. Pure Barre does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. We are dedicated to providing a work environment free from discrimination and harassment where employees are treated with respect and dignity.

Job Type: Part-time

Pay: From $17.00 per hour

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person