This position is 100% onsite, M-F from 8 : 30-5 : 00 in the Medina, Ohio branch in the Cleveland area.

JOB SUMMARY :

Primary responsibility for performing tasks related to settlement operations retail transactions.

DUTIES AND RESPONSABILITIES :

Act as liaison between all parties to the transaction including homebuyer, mortgage, accounting and other areas within the Title & Escrow Process

Handle all aspects of the settlement transactions including preparation and approval of Settlement Statements, preparation and coordination of deeds, verify accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement

Obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions / answers between parties to the transaction

Follow Escrow Accounting Business Practice Guidelines which includes and not limited to collection and disbursement of funds while complying with required State and Federal Good Funds statutes

Review escrow quality assurance reports and resolve any outstanding issues to ensure compliance with required business policy

Ensure timely and accurate flow of information and documentation from settlement team to Recording and Accounting Departments

Correct and resolve any post-closing issues that arise

Perform other duties as assigned

SCOPE :

Decision Impact : Dept / Branch

Department Responsibility : Single

Budgetary Responsibility : No

Direct Reports : No

Indirect Reports : No

Physical Requirements : Must frequently lift and / or move up to 25 pounds; and on occasions up to 50 pounds

REQUIRED EDUCATION :

Minimum High School Diploma or equivalent

Escrow Licensing requirements as required by State / Federal Agencies

Notary Public license requirements as required by State

REQUIRED EXPEREINCE :

Related Functional Experience : Minimum of 1-3 years Escrow Officer / Assistant Escrow Officer experience

Customer Service skills in dealing with all homebuyer types and demographics

Ability to multi-task and handle fast paced and demanding work environment

Strong follow up skills and attention to detail

Ability to adjust well to change

Effective communication skills, both verbal and written

Ability to prioritize conflicting demands & meet department needs with available resources

Efficient in Microsoft Windows, Outlook, and Excel. OneNote and SoftPro is a plus

Team Player : Works well as a member of a group

Self-Starter : Inspired to perform without outside help

Goal Completion : Inspired to perform well by the completion of objectives

LI-KC1

LI-ONSITE

PulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, Recruiters ) in response to job postings.

If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc.

and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc.

or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies.

Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre-hire background check including credit, criminal, education and employment.

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Last updated : 2024-04-27