1 Visitor Assoicate Job in St. Louis, MO

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Visitor Assoicate

Pulitzer Arts Foundation

St. Louis, MO | Full Time

$49k-81k (estimate)

1 Week Ago

Visitor Assoicate

$49k-81k (estimate)

Full Time 1 Week Ago

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Pulitzer Arts Foundation is Hiring a Visitor Assoicate Near St. Louis, MO

Visitor Associate

The Visitor Associate position ensures the safety of the art on view at the museum while also providing a meaningful experience to all visitors through excellent customer service and hospitality. This position is part of the front of house team and requires interaction with the public.

Reports to: Lead Visitor Experience Associate

Status: Part-time/Non-Exempt; minimum of 15 hours per week

Pay: $15.75 hour

Benefits and Perks

The Pulitzer Arts Foundation benefits for part-time staff includes SIMPLE IRA and employer match, Paid Time Off (PTO), and Volunteer Time Off (VTO). Employees of the Pulitzer also benefit from access to a variety of cultural institution and a stimulating and collegial work environment.

Position Responsibilities

Staff the museum during open hours and events to ensure safety of the artwork and provide information to visitors

Maintain basic knowledge of artwork on view, upcoming exhibitions, programs, and the history of the Pulitzer
Perform duties at the information desk including but not limited to greeting visitors, collecting visitor information, answering the phone, and operating the point of sale system for the purchase of Pulitzer merchandise
Monitor visitor interactions with the art on view and maintain an alert presence in the museum to ensure the safety of the artwork

Provide a welcoming environment for visitors while also enforcing museum policies and procedures in a polite and respectful manner
Provide and direct visitors to museum resources and amenities
Perform duties to assist with special events and programs including assistance with setup and breakdown of event needs
Perform daily housekeeping tasks as needed
Participate in ongoing staff training on museum policies, practices, and exhibitions
Maintain open communication with colleagues and report meaningful visitor interactions, incidents, or concerns to appropriate staff
Adhere to all Pulitzer policies and procedures as set forth in the employee handbook, visitor associate training manual, and exhibition-specific protocols

The above responsibilities are a summary of the position; other duties may be assigned.

Preferred Experience and Background Skills

High school diploma or GED
Customer service and/or retail experience and the ability to interact easily with the public
Prior experience as a visitor associate or gallery attendant preferred but not required
Strong interest in museums and the arts
Available to work open hour shifts and events including evenings, weekends and some holidays
Dependability and punctuality