PsychiaTreat is Hiring a Medical Office Receptionist / Office Manager Near Westbury, NY
About the Company: Our mission is to provide comprehensive, personalized, compassionate, and evidence-based care to individuals suffering from mental health disorders. PsychiaTreat is dedicated to offering a wide range of therapeutic modalities ranging from medication management, psychotherapy, and cutting edge treatments. Delivering an in-depth psychiatric evaluation that determines the best treatment for each individual. Every treatment plan is tailor-made to the patient’s needs. Creating a safe and welcoming space for all people including the LGBTQIA community is of the utmost priority. Position Responsibilities:
Greeting patients professionally both in person and on the phone
Quickly answering or properly referring questions and issues
Optimizing provider schedules and patient satisfaction with efficient scheduling
Notifying providers of patient arrivals
Comforting patients by anticipating anxieties and effectively answering questions
Ensuring availability of treatment information by retrieving and updating patient records
Verifying financial records and collecting patient charges while filing and expediting third-party claims
Obtaining patient authorization for medical records releases (HIPAA compliance)
Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Measure and record vital signs and other duties as assigned
Required Qualifications:
Minimum of a High School diploma
5 years relevant experience and/or training
3 years experience with EMR or EHR systems
1 years experience with patient scheduling
Excellent organizational, communication and multi-tasking skills
Strong verbal and written communication skills
Ability to work independently on assigned tasks as well as accept direction
Able to work collectively with administration, providers and team members
Preferred Qualifications:
Experience in insurance billing
Active CMA or CNA license
Highly ambitious with a "self-starter" personality
Background in a healthcare with a patient-facing position