Senior Account Manager

MindCareSolutions is a leading provider of behavioral health services to long-term carecommunities, hospitals, emergency departments and outpatient clinics. We areseeking a highly organized Healthcare Senior Account Manager to work in aremote capacity; up to 50% travel required. This position will assist ouraccount operations throughout the nation.

Compensation: $65,000-$70,000 salaryplus bonus opportunity

Position Summary:

●Manage key nationalclient accounts

●Secure and retainbusiness through professional, consultative and proactive sales activities

●Analyze potentialopportunities and develop plans for each Key target account

●Develop in-depthknowledge of the customer organization

●Oversee customer andphysician satisfaction by consistent communication

●Responsible formeeting metrics around encounters and growth in current accounts

●Travel quarterly to allassigned client accounts for strategic effectiveness

●Implement and overseeservices for various behavioral health entities, including FSEDs, EDs, andInpatient facilities

●Provide workflow andtechnology education to the facility staff

●Train physicians onthe use of internal and customer-specific external applications

●Review, update andmanage physician schedules in coordination with customer needs

●Ensure appropriatecoverage requirements are met

●Serve as primary pointof contact for physician inquiries/needs and provide timely solutions

●Approve, audit andreview timesheets that physicians submit

●Perform data analysison patient volume at facilities and divisions

●Identifying gaps inservice and making recommendations for improvement

●Collaborate withinternal teams to enhance service offerings and support customer goals

●Stay up to date withindustry trends and best practices

●Ensure compliance withrelevant regulations and guidelines as needed