1 Clerk-Call Center Job in West, PA
PRWT Services is Hiring a Clerk-Call Center Near West, PA
Job Snapshot
- Employee Type:Full-Time
- Location:1835 Market StreetMIDDLE CITY WEST, PA
- Job Type:Admin - ClericalCustomer Service
- Experience:Not Specified
- Date Posted:4/13/2024
Job Description
As one of the nation’s premier minority-owned companies, we are a high performance provider of business process solutions, facilities management and infrastructure support services to government and commercial markets.SUMMARY
Customer Service Rep is responsible for providing assistance to customers via telephone and correspondence in a timely manner.
- Accurately handle complaints concerning tickets or services rendered in a professional and courteous manner in a high-volume call center
- Accurately process, document and record mail correspondence
- Research and review correspondence to assess action to be taken
- Prepares paperwork for processing of refund due to customers
- Schedule hearings
- Other duties as assigned
- 6 month of high volume call center experience
- Excellent oral and written communications skills.
- Ability to work in a fast paced, high volume area.
- Candidate must be available to work between the hours of 8:00am and 8:00pm.
- Scheduling is based on the need of the call center.
- High school diploma or general education degree (GED).
- One to three months related experience and/or training, or equivalent combination of education and experience.
- Ability to read, write, and understand English and/or Spanish.
- Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions, and decimals
- Ability to calculate figures and amounts such as discounts, interest, and percentages
- Ability to apply common sense understanding to carry out simple one or two step instructions
- Ability to deal with standardized situations with only occasional or no variables
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
_100_% Sitting
We proactively offer employment and advancement opportunities for individuals from all backgrounds. By engaging in a diverse workforce and using a diverse groups of suppliers, we position ourselves to successfully compete in a 21st Century global economy.
Other details
- Pay Type : Hourly
Job Summary
Full Time
IT Outsourcing & Consulting
$36k-45k (estimate)
02/17/2024
06/14/2024
prwt.com
PHILADELPHIA, PA
1,000 - 3,000
1988
MALIK MAJEED
$50M - $200M
IT Outsourcing & Consulting
Related Companies
About PRWT Services
Founded in 1988 to provide and manage back-office and clerical support services to government and private companies, PRWT has continually expanded its business process solutions operations as well as added facilities management and maintenance services through its acquisition of US Facilities, Inc. in 2000. PRWT has built solid relationships with its customers by delivering innovative thinking, cost savings, and world-class services that inspire customer loyalty. The Company, based on its values and performance, also has earned a reputation as a value-added strategic partner that consistently ...exceeds customer expectations. For over two decades, weve invested in our employees and in the communities where we work and live. As a matter of priority, PRWT supports other minority firms and has a reputation for providing them with contract opportunities and mentoring. PRWT is a high performance, contract supplier of business process solutions, document processing, and facilities management services
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