9 Guest Service Rep Jobs in Provo, UT
Provo Marriott is Hiring a Guest Service Rep Near Provo, UT
Description
Job Title: Hotel Front Desk Agent
Job Type: Full-time
We are seeking a highly motivated and customer-oriented individual to join our team as a Hotel Front Desk Agent. As a Front Desk Agent, you will be the first point of contact for our guests and will play a crucial role in ensuring their stay is comfortable and enjoyable.
Responsibilities:
- Greet guests with a warm and friendly welcome
- Check guests in and out of the hotel
- Answer phone calls and respond to emails in a timely manner
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints and resolve issues in a professional and courteous manner
- Process payments and maintain accurate records
- Collaborate with other hotel staff to ensure guest satisfaction
Requirements:
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and organizational skills
- Proficient in Microsoft Office and other computer programs
- Ability to work flexible hours, including weekends and holidays
If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity. We offer competitive compensation and benefits packages, as well as opportunities for career growth and development.
Job Summary
Full Time
$28k-36k (estimate)
01/12/2024
06/15/2024
The job skills required for Guest Service Rep include Customer Service, Microsoft Office, Written Communication, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Rep positions, which can be used as a reference in future career path planning. As a Guest Service Rep, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Rep. You can explore the career advancement for a Guest Service Rep below and select your interested title to get hiring information.
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