Job Title: Administrative Support

Job Summary:

We are seeking a highly organized and detail-oriented Administrative Support to join our team at Proven Home Health Care Agency. The successful candidate will provide administrative assistance to our office staff, ensuring efficient day-to-day operations and exceptional customer service.

Key Responsibilities:

- Answer and direct phone calls, take messages, and respond to inquiries

- Greet clients, caregivers, and visitors in a professional and friendly manner

- Manage and maintain accurate records, files, and databases

- Assist with scheduling, billing, internal compliance audits and payroll processes

- Prepare and edit documents, reports, Procedure manuals ,and presentations as needed

- Provide administrative support to the Chief Executive Officer including preparing materials and supplies

- Maintain office organization, tidiness, and supplies

- Handle confidential and sensitive information with discretion

- Perform other administrative tasks as assigned

Requirements:

- High school diploma or equivalent required; associate's or bachelor's degree preferred

- 1-2 years of administrative experience in a healthcare or social services setting

- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

- Excellent communication, customer service, and organizational skills

- Ability to work independently and as part of a team

- Detail-oriented and accurate with data entry and record-keeping

- Ability to maintain confidentiality and handle sensitive information

Preferred Qualifications:

- Experience with home care or healthcare industry in Adminstrative Position

- Knowledge of medical terminology and billing process

- Familiarity with electronic medical records (EMRs) and scheduling software

Working Conditions:

- Work in a fast-paced office environment with frequent interruptions

- Sit for extended periods, use computer and phone equipment

We Offer:

- Competitive salary and benefits package

- Opportunities for professional growth and development

- Collaborative and supportive work environment

- Recognition and rewards for outstanding performance

Job Type: Full-time

Pay: From $23.00 per hour

Expected hours: 36 per week

Benefits:

• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Sandwich, MA 02563 (Required)

Ability to Relocate:

• Sandwich, MA 02563: Relocate before starting work (Preferred)

Work Location: In person