HHS - Security Assistant I

Protection Strategies Inc.

***$2500 Sign On Bonus***

About Us:

Do you want to make a difference? Do you want to join a diverse team supporting a unifying mission? PSI is always looking to enhance its staff with professional, talented individuals.

PSI is willing to sponsor candidates for Top Secret Clearance (for specific jobs that require it)

Culture

PSI's success is driven by our motto "People First, Mission Always." We put people first, and this starts with our team members. We treat everyone on our diverse team with respect, and we work hard to ensure everyone's success by providing leadership, training, mentorship, and development opportunities. Our competitive benefits and culture of integrity, professionalism, and excellence attracts top talent in the industry.

Missions

Together with our federal partners, PSI is engaged in protecting critical assets by investigating and adjudicating personnel for secure and sensitive programs, protecting the resiliency of the Nation's essential infrastructure, and supporting the safe placement of unaccompanied refugee minors. We support the mission of our customers through trusted partnerships and by creating tailored solutions that meet their needs and overcome the challenges created by the ever-evolving landscape.

Workforce Diversity

PSI has achieved and maintains one of the most diverse workforces in the country. 56% of our workforce is ethnically diverse and 53% of our workforce are women. This extends to our leadership team as well. 56% of our leadership team is ethnically diverse and 50% of our leadership team are women. At PSI, we do not talk about doing the right thing, we just do it.

About the role:

Junior Case Management Specialist is responsible for processing background check requests for potential sponsors of unaccompanied children. The Case Management Specialists do not participate in adjudication or evaluation of the information they receive, and do not make security recommendations based on this information.

Responsibilities:

• Re-initiate terminated eQip applications.
• Communicate with Federal staff regarding current applications in queue.
• Work closely with Security Assistant II with caseload.
• Update spreadsheet to reflect active, pending suitability/fingerprints, terminated accounts.
• Assist with password resets for applicants.
• Cancel eQip applications and update the systems to reflect terminated account.
• Work with various databases- CVS, PIPS, Security Manager

Qualifications/Requirements:

• Must have a minimum of an Associate's Degree and a minimum of one year of related job experience or an equivalent combination of education and experience
• Proficient knowledge of Microsoft Office (Outlook, Excel, Access, Power Point, Word)
• Customer-friendly service skills - especially in communication to overcoming obstacles
• Requires the skills to understand specific rules and procedures to be able to choose between alternative courses of action
• Must have documented attention to detail experience
• Must be self-directed and capable of processing and prioritizing multiple tasks, and handling a large and varied workload with minimum supervision.
• Must have excellent problem solving skills.
• Must have excellent verbal and written communication, organizational, grammatical, and proofreading skills.
• Must be able to deal effectively and tactfully with a variety of internal and external customers
• Must coordinate work activities with other individuals and groups
• Sensitive to other cultures and ethnic groups.
• Must be a U.S. citizen
• Must be willing to travel 5%

Preferred Qualifications/Requirements:

• Preference for familiarity with Spanish and/or willing to learn.

Company Benefits/Perks:

• Medical
• HSA HRA
• Goodrx
• Telemedicine
• Dental Benefits
• Vision Benefits
• Basic and Voluntary Life and Ad&D
• Disability Products
• Employee Assistance Program
• 401(K) Retirement Plan
• Commuter Benefits
• Financial Advisor
• Tuition Assistance

EEO Statement:

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. Our company takes affirmative action in support of its policy to and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

Our company maintains a drug-free workplace. All offers of employment will be contingent on applicant passing a pre-employment drug screen.