Protection Matters LLC is Hiring an Insurance Office Receptionist Near Lynnwood, WA
Receptionist - Insurance Agency (Part-time, Bilingual) MUST BE ABLE TO COMMUTE TO THE OFFICE, this is NOT a remote postition. WA residents only. Location: In-office (flexible schedule - we will accomodate those with busy or alternating schedules, those with other commitments - school, job, family etc.) Salary: $20 per hour We are a dynamic and fast-growing insurance agency seeking a fun and energetic Front of House Customer Service Representative to join our team. The ideal candidate must be fluent in both English and Spanish, and will be responsible for providing exceptional customer service to our clients. Responsibilities:
Answering customer inquiries via phone, email, and in-person communication.
Resolving customer issues related to insurance policies, claims, and billing concerns.
Maintaining accurate customer records and documentation.
Assisting with administrative tasks as needed.
Handling multiple tasks simultaneously while maintaining a positive attitude and professional demeanor.
Upbeat attitude and great phone presence.
Requirements:
Fluent in both English and Spanish.
Excellent verbal and written communication skills.
Strong customer service orientation and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Experience in customer service or related field preferred.
High school diploma or equivalent.
Proficient in Microsoft Office products.
At our agency, we believe that work should be fun and rewarding. Our team enjoys a fun work environment, with plenty of opportunities for team-building activities. We offer competitive compensation and value the contributions of each member of our team. This is a part-time position with a highly flexible schedule, offering a competitive salary of $20 per hour. The successful candidate will have the opportunity to work in a dynamic and supportive work environment, with opportunities for growth and advancement within the insurance industry. This position serves as a stepping stone into the world of insurance, providing the successful candidate with the opportunity to learn about the industry and build valuable skills. Advancement opportunities within our agency are available for motivated individuals who demonstrate a strong work ethic and a commitment to delivering exceptional customer service. If you are a self-motivated individual with a passion for delivering exceptional customer service in the insurance industry, please submit your resume for consideration. We look forward to hearing from you!