Service Center PT-Knoxville JOB SUMMARY Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of autel scanning unit, answers technical questions relating to the scanning procedures of the autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle. Caliber has grown to 1,600 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation’s largest auto collision repair provider across 41 states; Caliber Auto Care for mechanical repair and quick oil change services and Caliber Auto Glass for glass repair and replacement. With the Purpose of Restoring the Rhythm of Your Life®, Caliber’s more than 25,000 teammates are committed to getting customers back on the road safely — and back to the rhythm of their lives — every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals. OUR TECHNICIANS FOR THIS POSITION CAN MAKE UP TO: $114,000 ANNUALLY! BENEFITS: Industry Leading Pay Paid Vacation & Holidays Career growth opportunities – we promote from within! Industry leading Comprehensive healthcare benefits – eligible on day 1! Paid Skilled Trainings and Certifications (I-Car and ASE) Employee referral program Uniforms Provided REQUIREMENTS: Must be at least 21 years of age Must have a valid driver’s license and be eligible for coverage under our company insurance policy Effective verbal and written communication skills Must possess organizational and multi-tasking skills, good time management and the ability to adapt easily to fast-paced environment Must have the ability to read and understand instructions, written estimates and work orders Must be able to provide personable, friendly “World Class” customer service to internal and external customers Must maintain a well-groomed, professional appearance Must be able to pass all pre-employment screenings including background, criminal and MVR checks Caliber is an Equal Opportunity Employer! About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states, Caliber Auto Care for mechanical repair and quick oil change services and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500 employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact legal@calibercollision.com.