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Prospera is hiring a talented Technical Support Representative.
As a Technical Support Representative, you will be responsible for the support of the technology product portfolio for new and existing customers. Responsible for dealer and end-user customer technical support.
This position requires excellent listening skills, a calm demeanor, technical knowledge of electrical and electronic circuitry, and a willingness to work technical issues through to resolution. Includes answering questions regarding equipment installation, service, trouble shooting, website, and App navigation. Additional duties include creating Return Material Authorization (RMA) requests and documenting warranty claims and preparing product and/or service reports. During the off-season this position will assist in accounting/assembly/production and other duties as necessary. Special projects may be assigned on an as needed basis.
Requirements:
Nice to Have
Full Time
Retail
$39k-53k (estimate)
06/22/2023
05/11/2024
scott-lewis.com
Seattle, WA
<25
Retail
The job skills required for Technical Support Representative include Technical Support, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Representative positions, which can be used as a reference in future career path planning. As a Technical Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Representative. You can explore the career advancement for a Technical Support Representative below and select your interested title to get hiring information.