Job Description:

We are seeking a detail-oriented and proactive Dental Scheduling Coordinator to join our team. The ideal candidate will be responsible for managing our appointment scheduling system efficiently, ensuring a seamless experience for our patients and optimal utilization of our dental team's time.

Responsibilities:

Appointment Scheduling: Manage the appointment scheduling system accurately and efficiently. Coordinate appointments based on patients' needs, availability, and treatment requirements. Confirm appointments with patients via phone, email, or text message. Patient Communication: Provide exceptional customer service to patients, both in-person and over the phone. Answer inquiries regarding appointments, services, and general information about the clinic. Address patient concerns and resolve scheduling conflicts promptly and professionally. Record Maintenance: Maintain accurate patient records in the scheduling system. Update patient information, insurance details, and treatment plans as needed. Ensure compliance with patient confidentiality and data protection regulations. Collaboration: Coordinate with dental providers and staff to optimize scheduling efficiency. Communicate effectively with dental assistants and hygienists to ensure smooth patient flow. Collaborate with the administrative team on tasks related to billing, insurance claims, and patient follow-up.

Requirements:

Minimum of 3 years of dental experience required. Proficiency in dental scheduling software Excellent communication skills, both verbal and written. Strong organizational and multitasking abilities. Attention to detail and accuracy in record-keeping. Ability to remain calm and professional in fast-paced environments. Knowledge of dental terminology and procedures is a plus. High school diploma or equivalent; additional education or certification in dental assisting or office administration is desirable.

Benefits:

Competitive salary commensurate with experience. Health insurance coverage. Paid time off and holiday benefits. A supportive and collaborative work environment.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Work Location: In person