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Description
Prosource, the region’s leading business technology solutions provider, has been awarded a Top Workplaces 2022 honor by The Enquirer. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measures 15 drivers of engaged cultures that are critical to the success of any organization: including alignment, execution, and connection, just to name a few.
Major Goals and Responsibilities:
Professionally represent Prosource as a responsive, reliable customer-oriented company through technically proficient, cost-effective and timely service. Demonstrate an ambitious learning desire, strong employee traits such as attendance and punctuality, as well as good interactive skills.Works with the key operator and appropriate customer representative to verify the problem. Diagnoses and repairs the machine, replacing defective parts as necessary. Tests the machine and has the key operator verify the satisfactory operation. Performs preventative maintenance and other machine refurbishments, etc., as required.
Essential Activities:
Requirements
Behavioral Traits, Attitudes & Skills Required:
Prerequisites (i.e., education, experience):
Physical Requirements:
Toughest Part of the Job: The technicians are empowered with the authority to make the correct business decisions to ensure customer satisfaction within an assigned geographic area.
Compensation: Salary with bonus based on performance.
Full Time
Wholesale
$41k-53k (estimate)
03/31/2024
04/30/2024
prosource.net
IDAHO FALLS, ID
25 - 50
1991
$10M - $50M
Wholesale
The job skills required for Customer Service Engineer include Customer Service, Commitment, Communication Skills, Customer Satisfaction, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Engineer positions, which can be used as a reference in future career path planning. As a Customer Service Engineer, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Engineer. You can explore the career advancement for a Customer Service Engineer below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Engineer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Engineer for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Engineer job description and responsibilities
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Provide solutions to all customers and partners and ensure effective deployment.
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Responsible for addressing the questions and concerns of customers about their company's products.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Engineer jobs
Customer Service Engineers are required to pursue an Engineering or Computer Science Degree.
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Earn Office manager/employee experience.
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Dealing with customers and clients requires a lot of patience, kindness, and understanding.
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Apart from possessing excellent analytical and problem-solving skills, these engineers should have solid verbal and written communication skills.
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A technical support engineer should be able to work calmly when under pressure.
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Step 3: View the best colleges and universities for Customer Service Engineer.