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JOIN OUR PROHANA
Listed as one of Hawaii's Best Places to Work for over 17 years and Hawaii's Top 250 Businesses, at ProService our PROhana isn't just your co-workers, it's your community. Being a member of our PROhana means you'll be joining a team of other high performing individuals committed to and motivated by our core mission: Empowering Hawaii Employers to Succeed.
EMPLOYEE SERVICES REPRESENTATIVE
When worksite employees have questions, our small but mighty team ensures their issues are handled with care. Each day we take 150 employee calls, often resolving 94% of employee issues within one hour or less-from platform login support and helping worksite employees access copies of their paystubs and W-2s, to answering healthcare questions and more!
You'll provide inbound callers with world class services experiences and technical support; addressing and escalating customer concerns with our products and services. You'll represent the ProService Hawaii brand, ensuring service expectations provide positive and professional interactions; while, demonstrating technical and subject matter expertise.
The base compensation for this position is $18.00 to $20.00 per hour depending on experience and qualifications.
WHAT WE'D LIKE FOR YOU TO HAVE
WHY YOU'LL LOVE PROSERVICE
Full Time
Business Services
$75k-94k (estimate)
04/23/2024
06/22/2024
The job skills required for Employee Service Representative include Microsoft Office, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an Employee Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Employee Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Employee Service Representative positions, which can be used as a reference in future career path planning. As an Employee Service Representative, it can be promoted into senior positions as an Employee Relations Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Employee Service Representative. You can explore the career advancement for an Employee Service Representative below and select your interested title to get hiring information.