RSOC Operator

Work for a company where your individual contributions are recognized and rewarded. Apply for your next security position at Prosegur.

We are always hiring professionals eager to exceed customer expectations.

We’re hiring a reliable, experienced, RSOC Operator! The persons in this position will maintain a safe and secure environment for customers and co-workers by monitoring premises, and performing search procedures.

Shifts include : Day, Swing, Overnight

Hourly starting wage : $22 / hour.

Prosegur offers a whole suite of benefit options. Prosegur believes in career advancement and encourages current employees to apply.

We offer competitive wages and exciting company resources.

Responsibilities :

• Track employee time and attendance
• Monitor alarms and electronic security systems
• Track the progress of security patrols
• Receive calls from interior guard posts
• Respond to client requests
• Facilitate incident response efforts
• Initiate notification and escalation procedures
• Document significant incidents
• Perform primary analysis of operational procedures
• Provide assistance to customers, employees, and visitors in a courteous and professional manner

Qualifications :

• High school diploma or GED equivalent
• Must have 1 year of experience as a security officer
• Must have open availability to work all shifts and schedules

• Minimum 1 year of call center experience required
• Must have reliable transportation
• Must have good communications skills
• Ability to stand or walk for long periods
• Must be able to walk / run flights of stairs on a daily basis.
• Ability to think clearly during crisis or high-stress periods
• Must be reliable, have a positive attitude, and uphold ethical behavior"

License #

Prosegur is a world leader in the private security industry. Through its five business lines Prosegur Security, Prosegur Cash, Prosegur Alarms, Cipher and Prosegur AVOS it offers companies, households and retail businesses a security that they can trust, based on the most advanced solutions in the market.

With presence on the five continents, Prosegur currently has a team of more than 150,000 employees. The company channels its social action through the Prosegur Foundation that works in four lines of activity : education, inclusion of people with disabilities into the job market, corporate volunteering and the promotion of culture.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Last updated : 2024-03-24