22 VP of Professional Services Jobs in Chicago, IL
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VP of Professional Services
$166k-206k (estimate)
Full Time | Business Services
2 Weeks Ago
Propylon is Hiring a VP of Professional Services Near Chicago, IL
Introduction
This role will suit a Senior Professional Services Manager with experience in enterprise services engagement and the management of large clients.
Purpose
Overall responsibility and accountability for the LBW360 Group management, deliverables, revenue and profitability, ensuring a consistent methodology across all projects, including LWB360 product strategy.
Responsibilities
This role will suit a Senior Professional Services Manager with experience in enterprise services engagement and the management of large clients.
Purpose
Overall responsibility and accountability for the LBW360 Group management, deliverables, revenue and profitability, ensuring a consistent methodology across all projects, including LWB360 product strategy.
Responsibilities
- LWB360 on time and on budget deliverable·
- LWB360 project delivery (delivery on time)
- Reviewing estimates
- Reviewing Project Manager and Portfolio Managers project schedules and sprint plans
- Managing estimation for sales
- LWB360 project commercials (delivery on budget)
- Reviewing Project Manager and Portfolio Managers burndown plans
- Creating burndown plan when there is no PM
- Reporting into revenue recognition meetings on LWB360 projects
- LWB360 project profitability and revenue targets
- Assist team in resolving delivery / progress related issues, both technical and business related
- LWB360 project delivery (delivery on time)
- LWB360 operations responsibilities·
- LWB360 resourcing
- Working with Project Manager and Portfolio Managers to agree resource allocation
- Review Project Manager and Portfolio Managers resource forecasts
- Working with the team on capacity planning
- Creating a department that can accommodate a mix of skills ranging or Graduates to Senior Team members
- Skills planning
- Working collaboratively with Project Managers and Portfolio Managers, Technical and Business Leads to identify the required skill sets and resources needed to deliver.
- Providing clarity and guidance, work with teams to identify any knowledge and skills gaps and build strategies and define actions to mitigate.
- Create an environment to develop and engage new hires who will join the team.
- Creating a learning environment and encourage meaningful growth by empowering development team members to take ownership of their development.
- Team Management
- Working with the Head of Technology and LWB360 Standardisation to agree delivery process direction for the design, development and systems integration for client engagements from definition phase through implementation.
- Responsible for performance management and career development of team members.
- New hire onboarding of new hires.
- Standardisation of delivery processes
- Work with PMO and Team to implementing processes to ensure maximum software reuse and standardisation across projects, including adherence to a testing methodology.
- Ensuring that project deliveries are inline with PMO processes that are established with the LWB360 standardisation.
- Focusing on delivery, client relationship management and service improvement across the delivery function.
- LWB360 resourcing
- LWB360 Revenue and Profitability
- Profit and Loss responsibility for LWB360
- Work with the COO to understand revenue and costs
- Work with the CFO to ensure department profitability aligned with company KPIS
- Translate the P&L requirement into actions for the senior team members to ensure profitability targets are reached
- Adopt new process, product, technology, opportunity to contribute the efficiency and revenue of the organisation
- Work with the Senior Management to take corrective action to ensure profitability targets are achieved when required
- Profit and Loss responsibility for LWB360
- Strategy
- Part of the Senior Management Team providing strategy direction and translating strategy into action plans / deliverables
- Being an active member of the senior propylon management team
- Where appropriate put the needs of the group ahead of these of the LWB360 team
- COO
- CEO
- Sales direction for new opportunities:
- COO
- Commercial Strategy
- Escalation point
- Head of Technology LWB360
- Technical strategy and direction for LWB360 projects and products
- Management of the LWB360 technical team
- Ensuring oversight of all technical work to ensure it is in line with technical strategy
- Line management of the LWB360 technical team, either directly or through Tech Leads, ensuring that all team members are fully occupied, have clear objectives and career development is being managed
- Key stakeholder in ensuring capacity planning in LWB360 for technical delivery
Job Summary
JOB TYPE
Full Time
INDUSTRY
Business Services
SALARY
$166k-206k (estimate)
POST DATE
05/26/2024
EXPIRATION DATE
07/24/2024
WEBSITE
propylon.net
HEADQUARTERS
HARRISBURG, PA
SIZE
50 - 100
FOUNDED
1980
TYPE
Private
CEO
TIM REEVES
REVENUE
$10M - $50M
INDUSTRY
Business Services
Related Companies
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The following is the career advancement route for VP of Professional Services positions, which can be used as a reference in future career path planning. As a VP of Professional Services, it can be promoted into senior positions as a Top Business Development Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary VP of Professional Services. You can explore the career advancement for a VP of Professional Services below and select your interested title to get hiring information.
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