**Job Details**

**Revenue Cycle Analyst II - CBO Customer Service - Full Time - Days - (63384)**

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Job Title Revenue Cycle Analyst II - CBO Customer Service - Full Time - Days Category Business Professional Organizational Unit ProMedica -> ProMedica System -> ProMedica Health System -> CBO Customer Service (8965) Location Toledo, OH 43606 US (Primary)

Job Description The Revenue Cycle Management team analyzes and summarizes revenue cycle and vendor data. Monitor trends and identify opportunites for process and procedure improvements.

1. Works with revenue cycle staff and leadership to prioritize business and information needs

2. Supports the entire revenue cycle division and various other departments with analytics needs, by producing reports and analysis ensuring a high level of accuary and timeliness

3. Achieves sufficient expertise with Epic and other applicable systems to facilitate reporting, analysis, and problem solving

4. Researches, analyzes, and makes recommendations for process improvements

5. Drives implementation of strategic changes to revenue cycle operational workflows and initiatives, including but not limited to, compiling and executing workplans, and reporting progress and results

6. Maintains up to date knowledge on vendor contracts to confirm vendor invoice accuracy and compliance to vendor management division-wide initiatives

7. Collaborates with team and other revenue cycle departments to improve denials and avoidable write-offs

8. Builds relationships with staff, leadership, and vendors through effective communication related to process improvement, performance standards, and accountability

9. Transfers knowledge and/or trains employees as needed

10. Participates in cross-functional workgroups and committees

11. Performs other duties as assigned

Job Requirements REQUIRED QUALIFICATIONS

**Education:** Bachelors degree

**Skills:**

* Must pass a basic skills test and scoring a minimum of 80%

* Must have exemplary organizational skills

* Must be PC proficient, especially in MS Excel

**Experience:** 1-3 years revenue cycle or similar work experience

PREFERRED QUALIFICATIONS

**Education:** Bachelors degree in business, finance, or other related field

**Experience:** 3 years in revenue cycle or similar work experience

ADDITIONAL EXPERIENCE

* Must be proficient in data analysis

* Must be flexible with the ability to adapt to change quickly and think conceptually

* Must have strong communication and interpersonal skills

* Team mentality

* Ability to multi-task in a fast-paced environment

* Impeccable attendance

* Must be able to move about office and between workstations

* Must be able to occasionally lift, move and carry up to 20lbs of materials

*ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica*

*Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org*

*Equal Opportunity Employer/Drug-Free Workplace*

Employee Exemption Type Exempt Job Type Full Time Budgeted Hours / Pay Period 80 Shift Type Days Shift Hours Weekends On-call Requirements Additional Schedule Details