3 Help Desk Technical Support 1- 1, 2 & 3 Shifts Jobs in Newport, VA
PROLIM is Hiring a Help Desk Technical Support 1- 1, 2 & 3 Shifts Near Newport, VA
Description/CommentJob description:Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems. Diagnoses, identifies, isolates and analyzes problems utilizing historical database records. May route calls to product line specialists. Maintains and updates records and tracking databases. Alerts management to recurring problems and patterns of problems. AA or other 2 year technical degree in related discipline and 0 years experience
Equivalency: Associate’s Degree and 0 years of experience. A relevant professional certification can be substituted for an Associate's Degree
Special RequirementsMust be available 1st shift (7:00am – 3:30pm ) 2nd Shift (3:30pm – 11:30pm), and 3rd Shift (11:30pm – 7:30am) with rotating weekends. Mostly remote role, no set schedule to be onsite.
- Experience supporting many applications including MS Office products, O365, VPN apps and many other business and engineering applications
- Experience doing technical support over the telephone and/or in chat
- Experience with troubleshooting Windows clients
- Experience working remotely
About PROLIMPROLIM is a leading provider of PLM, IoT and Digital transformation solutions to Global Fortune 1000 companies. With 9 global offices in US, India, and Australia, PROLIM has won 30 awards and proudly serving over 1200 customers to innovate and improve their profitability and efficiency. PROLIM was founded in 2005 and is headquartered in Farmington Hills, USA. With the global footprint and expertise in latest technologies, PROLIM can partner with you to speed up your Digital Transformation journey.
Job Summary
Full Time
Business Services
$50k-62k (estimate)
05/23/2024
11/16/2024
prolim.com
FARMINGTON HILLS, MI
200 - 500
2005
Private
HOWARD VICTOR
$10M - $50M
Business Services
Related Companies
About PROLIM
PROLIM provides software product lifecycle management and information technology consulting services to companies.
The job skills required for Help Desk Technical Support 1- 1, 2 & 3 Shifts include Troubleshooting, Help Desk, Technical Support, Computer Hardware, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technical Support 1- 1, 2 & 3 Shifts. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technical Support 1- 1, 2 & 3 Shifts. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technical Support 1- 1, 2 & 3 Shifts positions, which can be used as a reference in future career path planning. As a Help Desk Technical Support 1- 1, 2 & 3 Shifts, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technical Support 1- 1, 2 & 3 Shifts. You can explore the career advancement for a Help Desk Technical Support 1- 1, 2 & 3 Shifts below and select your interested title to get hiring information.
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