Summary:Oversees the daily operations of the program, the hiring, training, supervision, coaching of existing and new staff members. Responsible for the management of the financial budget of the program, the grants and other types of funding. Ensures performance evaluations are conducted in a timely fashion, participate in conferences, ensures policies and procedures are adhered to and represent the organization in the external professional community.
 
Job Responsibilities:
 
Staff Supervision:

• Provide leadership and team management to staff
• Balance competing priorities and make independent judgments and decisions
• Perform in a professional, confidential and collaborative capacity; sensitive to cultural, religious, racial, disability and gender issues

 
General Responsibilities:

• Experience in chemical dependency preferred; must have a positive attitude towards chemically dependent persons
• Knowledge of state and federal confidentiality, contract management and program administration regulations
• Knowledge of operations management procedures and practices
• Knowledge and use of different communication and learning
• Knowledge of organizational, strategic, participatory, collaborative skills
• Knowledge of empowerment and self-advocacy techniques
• Knowledge of crisis intervention techniques
• Knowledge of financial management practices in human service organization
• Required to balance many responsibilities in the course of the workday, must be flexible, have excellent time management, communication and stress management skills and be an effective team leader
• Ability to analyze and recommend solutions to complex problems
• Ability to assess impact of legislation, regulations on programmatic goals
• May need to be on call after hours or during the weekend for emergencies; must be available to work on a flexible schedule; this includes, weekends, holidays, evenings or night shifts

Professional and Personal Qualifications:

• Experience with the Department of Homeless Services (DHS)
• Have a thorough knowledge of applicable state rules and regulations and stay up to date with any legislative changes that can affect the operation of the organization’s programs
• Ability to apply management principles and techniques
• Knowledge of community organizations and public assistance agencies
• Considerable interpersonal skills
• Excellent communication skills both written and verbal
• Five years of experience in an administrative capacity is the minimum experience requirement

 Education Requirement:

• Bachelor’s Degree with 5 years of programmatic knowledge and experience
• Master’s Degree in Behavioral Science with five years of programmatic knowledge and experience
• MSW Master’s Degree with three years programmatic knowledge and experience
• License Clinical Social Worker (LCSW) with at least three years of programmatic knowledge and experience
• License Psychologist with administrative programmatic knowledge and experience
• Excellent communication skills both written and verbal
• Ability to communicate verbally and in written in English and Spanish.