Program/ Dept.: Dental Department Reports to: Dental Director

FLSA: Non- Exempt Salary Band: 

Hybrid Eligible: No Max Remote Days: 0

Non- Essential 

Essential Duties and Responsibilities 

Dental Assistant Duties:

• Prepare treatment room for patient by following prescribed procedures and protocols
• Prepare patient for dental treatment by welcoming, comforting, seating, and draping patient and documenting check-in updates in electronic dental record
• Document dental care services by charting in patient electronic records
• Provide information to patients and employees by answering questions and requests 
• Provide materials by selecting, mixing, and placing materials on instruments for dentist's access
• Provide instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments using four handed techniques
• Provide diagnostic information by exposing digital radiographic studies, pouring and trimming study casts
• Clean and polish removable appliances; fabricate and polish temporary restorations
• Conserve dental resources by using equipment and supplies as needed
• Manage patient flow and triage walk ins
• Ensure operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; requesting and following up with repairs; maintaining equipment inventories; learning new equipment and techniques; recording maintenance in logs
• Ensure all lab and clinic supplies are ordered in a timely manner; maintain dental supplies inventory by checking stock to determine inventory level; anticipate needed supplies; place and expedite orders for supplies; verify receipt of supplies
• Document receipt of dental supplies, dental lab work, repairs, and additional services
• Educate patients by giving post-operative instructions
• Communicate with Receptionist time /date /procedure of next appointment by documenting next visit information in electronic dental record
• Maintain dental lab work area, keep cases in alphabetical order, and track turnaround times for lab cases; Communicate with lab when a case is overdue; Communicate with receptionist when patient cases are not delivered in a timely manner

General Responsibilities:

• Contribute to team effort by accomplishing related results as needed 
• Maintain patient confidence and protect operations by keeping information confidential 
• Maintain safe and clean working environment by complying with procedures, rules, and regulations
• Protect patients and employees by adhering to infection-control policies and protocols
• Use sound judgment in patient communication
• Participate in Quality and Risk Management Committee as designated
• Develop and maintain activities to achieve Patient Centered Health Home as required

Team Functions

• Work in compliance with all medical policies and with standards such as OSHA, HIPAA, and funding body regulations
• Perform other reasonably related duties as assigned by supervisor or manager
• Exercise good judgment in bringing any issues necessary to the attention of the supervising dentist or Dental Director
• Constantly strives to achieve excellence in the day-to-day operations of Project HOME Dental Services

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job. Management may, at its sole discretion, assign or reassign duties and responsibilities to this job at any time. 

Education and Experience Minimum Requirements:

Minimum Requirements

• Current Radiology certificate
• Current CPR (BLS) certification
• Demonstrate the ability to skillfully manage a team
• Demonstrate the ability to understand the overall purpose of clinical care and importance of support staff
• Demonstrate judgment, patience, integrity, organization, and prioritization in multi-task environment
• Attention to detail, dependability, listening and communication skills, and flexibility 
• Demonstrate cultural competency and take a trauma-informed and harm-reduction approach to health care 
• Competency in the use of Electronic Health Records and proficiency in Microsoft Word, Excel, and the internet

Preferred Qualifications

• At least 3 years of experience as a Dental Assistant or EFDA
• Experience in a clinical environment 
• Experience with Next Gen a plus

Physical requirements

• Ability to work for long periods of time standing, sitting, bending
• Occasional lifting of 40-50lbs and pushing of 5-20lbs
• A medium to high level of manual dexterity

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.