Accepting Applications until Filled

Who We Are

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose goal is to assist our residents and communities with the groundwork they need not only to survive but also to thrive. We are eager to welcome others to our team who are dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services.

Job Summary

The Operations Coordinator provides administrative support to the Property Management Department (Property Management and Compliance) by managing property management operations services. This position works collaboratively with– Facilities and other relevant staff to ensure excellence in the delivery and execution of operational support to members of the Compliance and Property Management team.

Essential Duties and Responsibilities: The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive.

Systems Management Support

Support the Director of Compliance as needed and the Senior Director of Property Management by:

• Coordinating and monitoring departmental goals, policies and procedures, and the department's annual work plan development.
• Maintaining metrics for property management operations, including vacancy loss and financial reporting.
• Supporting improvement systems and processes.
• Maintaining annual external inspections calendar and communications.
• Supporting the development and maintaining a culture of excellence.

Information Management & General Office Support

• Perform clerical duties, including organization of phone lists, email list servers, filing, and mail administration.
• Coordination of department training and meetings, note taking/distribution, and office supply orders.
• Perform onboarding/offboarding tasks for the PMD department
• Maintain an organized system for accurate electronic record keeping, including marketing information, inspection records, reporting, and budget logs
• Assist the Director of Compliance and as needed Property Management Department (PMD) leadership and budget teams to take meeting minutes, conduct research, and do data entry.
• Support the New Employee Task Force to track employee training and property distribution.

Additional Tasks and Responsibilities: 

• Answer and route telephone calls and questions from employees, clients, and the public, and provide great customer service- assist Director of Compliance and as needed the Senior Director in monitoring inquiries from the public regarding housing resources.
• Provide information on assigned functions.
• Assist with access to SharePoint for new or current employees, with permission from the Director of Compliance and Senior Director of Property Management.
• Perform related administrative duties.
• Performs other duties as directed/assigned.

Supervisory Responsibilities:

 Possibility of overseeing work-study students.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and/or ability required to perform the job.

Minimum Requirements:

• Experience working with and creating spreadsheet and accounting software, including Yardi Voyager, Microsoft Suite, SharePoint, PDF, or other similar software.
• Excellent communication skills, written and oral.
• Excellent organizational and time management skills
• A commitment to engaging professionally in developing a racial equity lens in the application of the described and assigned tasks of this position. PPL (Project for Pride in Living) is an equitable and inclusive organization committed to elevating the voices of the communities we serve who are disproportionately affected by systemic inequities.

 Education and/or Experience:

• High School Diploma or GED and 1-3 years of experience in office administration.
• Or any combination of education and experience provides equivalent knowledge, skills, and abilities to perform the job duties satisfactorily.

PPL's work structure has evolved into a Hybrid Model, striking a balance between on-site presence at the office or satellite locations (60%) and remote work from home (40%). It's important to highlight that, particularly within the field of property management, the flexibility in working hours and remote work options will be contingent upon the performance of each portfolio.

Salary: $23.00 - $25.00 Hr., DOQ

Benefits Based on Eligibility: Health & Dental; Employer Paid Short & Long Term instability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives. 

How to Apply:  

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates. 

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve, those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. 

PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.