3 Hospitality Front Desk Agent Full-Time, Overnight Shift Jobs in Bethesda, MD
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Hospitality Front Desk Agent Full-Time, Overnight Shift
$31k-40k (estimate)
Full Time | Specialty Trade in Construction
3 Weeks Ago
Project 216 LLC is Hiring a Hospitality Front Desk Agent Full-Time, Overnight Shift Near Bethesda, MD
About the Position:This is an Essential Position which means you are required to report to work in inclement weather, and during emergency events without delay or disruption.
This position is Full-Time, Sunday through Thursday Overnight Shifts (11:00 PM - 7:00 AM); 40 Hours per week. Must be able to work some Holidays and other shifts, as needed.
Must be able to attend initial 1 to 2-week mandatory training during daytime hours M-F.
Requirements:
This position is Full-Time, Sunday through Thursday Overnight Shifts (11:00 PM - 7:00 AM); 40 Hours per week. Must be able to work some Holidays and other shifts, as needed.
Must be able to attend initial 1 to 2-week mandatory training during daytime hours M-F.
Requirements:
- Customer Service Experience or Hotel Experience
- Demonstrates excellent written and oral communication skills.
- Demonstrates database management knowledge / skills.
- Proficient aptitude for using MicroSoft Office application.
- Provide best customer service practices
- Greet, check in, and checkout the Lodge guests
- Answer and direct all phone calls
- Generate and distribute night audit reports
- Respond to emergency situations
- Apply policies and procedures
- Prepare room inventory
- Maintain room availability
- Arrange campus shuttle transportation
- Assign room keys accordingly
- Assist guests with locked safes
- Maintain a clean, safe, fully stocked and organized work area
- Check and balance all future reservations for patients
- Provide daily continental breakfast for all guests
- Process reservations on the Visual One system
- Resolve guest complaints within scope of authority; otherwise refer the matter to the management
- Balance all shift audits in order to correct any errors that might impact patients/caregivers stay at the Lodge
- Coordinate repairs with maintenance team
- Assist in dealing with problems as they arise and day-to-day trouble shooting
- Ensure that shift handovers and briefings are carried out
Job Summary
JOB TYPE
Full Time
INDUSTRY
Specialty Trade in Construction
SALARY
$31k-40k (estimate)
POST DATE
05/25/2024
EXPIRATION DATE
06/23/2024
WEBSITE
project216.com
HEADQUARTERS
Silver Spring, MD
SIZE
<25
INDUSTRY
Specialty Trade in Construction
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