About us

Professional Hearing Services, Inc. is a small business in Indianapolis, IN, owned and operated by a Doctor of Audiology since 1983. We are dedicated, professional, and passionate and our goal is to deliver compassionate Audiology care with exceptional customer service.

Our work environment includes:

• Modern office setting
• On-the-job training
• Safe work environment

Job Overview:

We are seeking a well-rounded, energetic, friendly and reliable individual to join our team as a Medical Receptionist in our Audiology private practice. The ideal candidate has previous experience answering telephones. scheduling appointments a Medical Receptionist. You will be responsible for providing excellent customer service and administrative support in our small but busy private practice. This is a full-time position with competitive pay and benefits.

Duties:

- Greet patients and visitors in a friendly and professional manner

- Answer phone calls and make phone calls to our existing patients and schedule appointments using BluePrint or similar scheduling systems

- Collect patient information and update medical records accurately

- Check patients in and out, collecting payments, and scheduling follow-up appointments

- Maintain cleanliness and organization of the reception area

- Handle incoming and outgoing mail, faxes, and emails

- Assist with other administrative tasks as needed

Skills:

- Previous experience as an Audiology, Dental, Optometry or Medical Receptionist is preferred

- Commitment to continuous improvement; willingness to grow and learn new skills

- Familiarity with health insurance terminology

- Strong administrative skills, including data entry and record keeping

- Excellent communication skills, both verbal and written

- Ability to multitask and prioritize tasks effectively in a fast-paced environment

- Knowledge of medical scheduling procedures and terminology

- Familiarity with medical records management and HIPAA regulations

- Strong attention to detail and accuracy

If you are looking for an opportunity to contribute to a small dynamic healthcare team, please submit your application for consideration. We offer competitive pay and benefits.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Free parking
• Health insurance
• On-the-job training
• Paid time off
• Paid training
• Professional development assistance

Healthcare setting:

• Private practice

Schedule:

• Monday to Friday
• No weekends

Work Location: In person