Join our team and succeed with us!

Professional Endodontics in Southfield, MI is in search of a Patient Care Coordinator who exhibits quality service, commitment, accountability, and excellence.

Our specialty practice is built on integrity, quality, compassion, and putting the patient first.

The Patient Care Coordinator will be the first point of contact for the practice. This role provides administrative support to the practice and coordinates front-desk activities, including but not limited to distributing correspondence and answering phone calls.

The Patient Care Coordinator position requires someone with the right attitude, mindset, and supreme customer service skills to ensure patient comfort and confidence in the services provided.

This position is in a dental practice setting that involves everyday risks or discomforts that require normal safety precautions.

The ESSENTIAL DUTIES of the Patient Care Coordinator include :

Providing friendly and patient centered customer service

Checking in / checking out patients

Answering and making phone calls

Verifying patients' dental insurance

Scheduling and confirming appointments

Maintaining full and productive schedules optimizing production

Reviewing insurance coverage and out-of-pocket fees with patients

Assisting patients with filling out forms and other services they may need

Processing patient insurance

Collecting payments

Managing patient records

Entering appropriate data and documents into practice management software system

Interaction with referring practices

Preparing patient and doctor correspondence

Managing business records

Following accounting / bookkeeping procedures

Collaboration with the clinical team - assisting doctors and clinical staff as needed

Participating in meetings and training sessions

Ensuring front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.

Other duties as assigned

Patient Care Coordinator Qualifications :

Dental Front Office Experience : 1 years preferred

Software skills - Microsoft Office, Outlook, Email, dental software (Endovision a plus)

Verbal and written communication skills

Basic math skills

Problem-solving skills; good judgment; ability to handle multiple tasks simultaneously with minimal supervision

Highly developed organizational and planning skills

We value our employees! We offer fantastic benefits, such as :

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Disability insurance

Flexible Spending account

Health Savings account

Paid time off

Paid holidays

401(k) w / matching

PerkSpot Employee Discount Program

Equal Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Last updated : 2024-05-12