22 Customer Service Agent- Full-time/ Part-time- Athens, GA Jobs in Athens, GA
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Professional At Home Jobs is Hiring a Customer Service Agent- Full-time/ Part-time- Athens, GA Near Athens, GA
Customer Service Agent
Professional At Home Jobs ( https : / / professionalathomejobs.com ) is now in a need for a Customer Service Agent to work virtually in the US. only.
JOB TYPES : Full-time, Part-time
RESPONSIBILITIES :
- Manage large amounts of incoming calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods / tools.
- Meet personal / customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; then follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage with customers.
QUALIFICATIONS / SKILLS :
- MUST be a U.S. citizen. High school diploma or equivalent.
- Proven customer support experience or experience as a client service representative. One year of experience in Occupations is preferred.
- Great track record of over-achieving quota.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt / respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
JOB REQUIREMENTS : Computer, Internet, and a home office set-up.
PAYMENT : $12.00-$30.00 per hour
TO BECOME AN AGENT :
Apply at https : / / professionalathomejobs.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions.
Please reference agent ID code PAHJEleniW when you register online.
Professional At Home Jobs is accepting pre-screening interviews, so please call (405) 633-0449 and ask for Kimberly.
Job Summary
Full Time|Part Time
$38k-47k (estimate)
03/12/2024
05/11/2024
The job skills required for Customer Service Agent- Full-time/ Part-time- Athens, GA include Customer Service, Customer Support, Presentation, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Agent- Full-time/ Part-time- Athens, GA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Agent- Full-time/ Part-time- Athens, GA. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Agent- Full-time/ Part-time- Athens, GA positions, which can be used as a reference in future career path planning. As a Customer Service Agent- Full-time/ Part-time- Athens, GA, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent- Full-time/ Part-time- Athens, GA. You can explore the career advancement for a Customer Service Agent- Full-time/ Part-time- Athens, GA below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
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The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
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Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
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Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
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When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
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Agents must be trained and mentored to develop a positive approach towards handling customer queries.
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A customer service representative must be a good listener.
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Step 3: View the best colleges and universities for Customer Service Agent.
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