10 Customer Solutions Specialist. Oakland, CA Jobs in Oakland, CA
Professional At Home Jobs is Hiring a Customer Solutions Specialist. Oakland, CA Near Oakland, CA
Professional At Home Jobs ( https : / / professionalathomejobs.com ) is now in a need for a Customer Solutions Specialist to work virtually in the U.S. only.
JOB TYPES : Full-time
ESSENTIAL FUNCTIONS :
- Often manage over 75 calls a day.
- Engage with our customers over the phone.
- Customize interactions to the individual customer’s personality and situation (remember our customers are on the move; hold-ups delay their success).
- Be an outspoken and assertive advocate for the customer.
- Act as the one point of contact for problem solving, strive to limit hand-offs.
- Identify what the customer has already done and skip ahead to right next step.
- Prescribe the fastest and easiest resolution to their problem(s).
- Influence customers for a win-win solution.
- Educate customers on other alternatives or features not already considered.
- Find out what the customer needs and deliver it.
QUALIFICATIONS / SKILLS
- MUST be a U.S. citizen. High School diploma or GED.
- Must pass a background investigation.
- Lead with excellent written and verbal communication skills.
PREFERRED :
- Be positive, upbeat, polite, but take charge and save the day like a true superhero, guiding the customer to a proper resolution.
- Knowing that the little things matter to our customers.
- Stay cool under pressure - use humor, patience, and peer support to build on our can-do culture to proactively resolve customer issues on first contact you!
- Recognize that as a superhero in direct contact with our customers, you are the eyes and ears for the client. Must be able to share insights and recommendations with your fearless leaders so we can proactively solve customers’ problems before they pop up.
JOB REQUIREMENTS : Must be able to work a flexible schedule that includes weekends, possible holidays and occasional overtime.
You will always be relied upon to be there for the customers. Computer, Internet, and a home office set-up.
PAYMENT : $12.00-$30.00 per hour
TO BECOME AN AGENT :
Apply at https : / / professionalathomejobs.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions.
Please reference agent ID code PAHJROXNNAG when you register online.
Professional At Home Jobs is accepting pre-screening interviews, so please call (405) 633-0449 and ask for Kimberly.
Job Summary
Full Time
$56k-70k (estimate)
04/29/2024
06/28/2024
The job skills required for Customer Solutions Specialist. Oakland, CA include Customer Service, Problem Solving, Verbal Communication, Insight, Customer Solutions, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Solutions Specialist. Oakland, CA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Solutions Specialist. Oakland, CA. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Solutions Specialist. Oakland, CA positions, which can be used as a reference in future career path planning. As a Customer Solutions Specialist. Oakland, CA, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Solutions Specialist. Oakland, CA. You can explore the career advancement for a Customer Solutions Specialist. Oakland, CA below and select your interested title to get hiring information.
If you are interested in becoming a Customer Solutions Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Solutions Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Solutions Specialist job description and responsibilities
Explain technical concepts and solutions to non-technical users.
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To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
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They are also responsible for conducting surveys on the products or services and communicating customer feedback.
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Provide support for network printers; provide efficient and prompt customer service and support to end users.
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Handles Front-of-House and Back-of-House Customer Support and Sales (Calls & E-mails).
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Solutions Specialist jobs
Measure and analyse customer feedback.
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Build trust through relationships with clients and other stakeholders.
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Understand customer experience needs.
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Offer what customers really want.
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Providing attentive customer support.
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Step 3: View the best colleges and universities for Customer Solutions Specialist.
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