Summary of Position

The position of Kitchen and Bath Designer will be responsible for delivering exceptional design knowledge and expertise to ProCraft's clients. They will deal directly with walk-in homeowners and contractors and complete original designs for their projects. The ideal candidate will be familiar with up-to-date trends within the home improvement and design industries, and demonstrate a visible aptitude for creative thinking and problem-solving. This position also provides the opportunity to earn commission!

Essential Job Functions and Responsibilities

• Ensure ProCraft's clients are cared for in any way that is reasonably-requested throughout the client’s entire process as it relates to the design process and / or interactions within the Showroom.

• Abate issues with client orders by investigating problems; developing solutions; preparing reports; and making recommendations to the Sales Manager.

• Complete original renderings, drawings, sketches, etc. to clients, upon request, for their project;

• Design kitchen(s) and bathroom(s) from start-to-finish, using 20/20 software.

• Attend weekly Sales and Design Team meetings.

• Help clients select products based on their needs, product specifications, and regulations.

• Emphasize product features based on analyses of their customers' needs, technical knowledge of product capabilities and limitations.

• Answer customers' inquiries on prices, availability, and product uses.

• Negotiate prices and prepare sales agreements, contracts and submit orders for processing;

• Keeps Manager informed of when there needs to be an escalated issue.

• Follow up with clients to make sure they are satisfied with their purchases and to answer any questions or concerns.

Knowledge, Skills and Abilities

Key points of focus for the Kitchen and Bath Designer include delivering polished client service skills through clear communication with the client; meeting monthly sales quota; working within a team to accommodate client needs and operate efficiently within a fast-paced environment.

• An exceptional level of attention to detail.

• Effective verbal communication skills.

• Ability to work effectively within a team, as well as independently.

• Previous cabinetry knowledge, as well as some 20/20 knowledge is a plus.

• Bilingual skills are plus.