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Field Service Architect
Procom Carmel, IN
$85k-105k (estimate)
Full Time | Retail 0 Months Ago
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Procom is Hiring a Field Service Architect Near Carmel, IN

Field Service Architect

Summary:
On behalf of our client, Procom Service is seeking a Dynamics 365 Customer Engagement (CRM) Solution Architect for Field Service. This role is primarily responsible for design, architecture, and implementation on Dynamics 365 CE Field Service. Architect is responsible for developing the Solution blueprint of Dynamics 365 Field Service as well as assisting the implementation and support of this platform. This role will primarily be responsible for aligning business goals with technical strategy and driving a roadmap for the Field Service platform.
Responsibilities:
  • Facilitate the implementation and support of Dynamics 365 Field Service
  • Work with business leads to define functional requirements and document solution design; run detailed design/requirements meetings and showcases to understand business requirements and conduct gap analysis.
  • Convert requirements into a Solution
  • Guide the design, configuration, and testing of core Dynamics 365 Field Service
  • Specify and convey requirements for custom code, integrations, and custom reports to the development team and test completed solutions.
  • Generate user and technical documentation
  • Train end users and system administrators
  • Successful implementation of practical business solutions using industry best practices
Requirements:
  • 5 years' experience of Field Service module experience required.
  • 2 years' Dynamics 365 CRM modules or Finance & Operations is preferred
  • Minimum of 3 full lifecycle Dynamics 365 Field Service implementations
  • Minimum 7 years of industry and/or consulting experience
  • Strong industry experience within Manufacturing and/or energy industries preferred
  • Working knowledge of industry specific best practices
  • Excellent and effective communication skills in all mediums (written, verbal) and to all levels within the organization
  • Bachelor’s degree in a related field or equivalent combination of education and experience

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$85k-105k (estimate)

POST DATE

05/06/2023

EXPIRATION DATE

06/20/2024

WEBSITE

procom2way.com

HEADQUARTERS

JESSUP, MD

SIZE

25 - 50

FOUNDED

2003

CEO

GABRIEL NAJJAR

REVENUE

<$5M

INDUSTRY

Retail

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About Procom

At Procom, we leverage technology to connect people at moments that matter - whether the moment involves stopping an assailant in his tracks, getting emergency medical care to a student on a school bus, or making sure a football fan can get her order of nachos at a packed stadium. By connecting people at crucial moments we help build a safer, more productive world. Thanks to our solutions businesses become more productive, customers get better service, cities operate more efficiently and small emergencies never become big disasters. Most important of all, lives are saved.

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