Summary:

Under the immediate direction of the Operations Manager, Crew Chiefs must possess excellent skills in time management and prioritizing. In addition to being a role model for all field employees and setting the standards for excellent customer service, the Crew Chief will pass along their knowledge and field experience. The Crew Chief will work in conjunction with Operations and Field Managers to ensure that all assigned tasks are completed in a timely manner while maintaining a positive and productive work environment.

This is a temporary role and the Crew Chief shall maintain their status as an EMT or Paramedic. This role will be on an as-needed basis determined by operations management.

This position will be compensated with an hourly differential while working a Crew Chief shift. RNs and RTs are ineligible for this position.

Essential Duties & Responsibilities:

• Assist in maintaining a clean and orderly station(s).
• Scheduling and Dispatch liaison for the crews.
• Responsible for complete accurate field paperwork, including vehicle accident paperwork.
• Assist in ensuring proper vehicle maintenance with the Operations Managers and support staff
• Monitor station inventory for vehicles and station supplies.
• Responsible for all duties of primary job: Paramedic, EMT, and/or FTO, as well as other related duties deemed necessary to meet operational needs
• Thorough knowledge of all job functions in the station(s)
• Assist with all operational challenges
• Provides resolutions to problems under the guidance of operations management.
• Acts as an information resource for all field employees while on duty.
• Ensure injury/exposure protocol is followed.
• Keep up to date on new policies/procedures, equipment or protocol updates and distribute information as necessary.
• Performs other related duties as assigned.

Requirements:

• Minimum of two (2) years of experience working in the field and prior supervision or management experience strongly preferred
• High school diploma or general education degree (GED)
• Must have all required certifications for the role the employee currently holds (including DOT)
• Orange County or any other Company mandated County accreditation
• Demonstrated understanding/proficiency of their current job duties and the ability to perform them
• Proficient computer skills.
• In good standing with the Company
• Portrays a positive company image to all personnel
• Excellent communication skills both written and verbal
• Ability to multi-task
• Strong organizational skills and time management
• Stays current on industry standards through continuing education
• Possess valid certification in all applicable Incident Command Structure courses
• Possess a strong working knowledge of all county policies and protocols
• Maintain composure and professionalism
• Ability to troubleshoot and recognize upcoming problems

Physical Requirements:

• Must meet the EMT and/or Paramedic physical requirements