Job Summary. Under the general supervision of the ComCenter Manager, the Dispatcher Lead is responsible for the day-to-day expertise, oversight, and support of the communications center team while demonstrating the highest level of customer service. Essential Duties & Responsibilities. Demonstrate exceptional customer service skills with both internal and external customers. Maintain a calm and professional demeanor at all times. Promote and main...
Under the general supervision of the Director of Communications, the Communication Center Lead is responsible for evaluating and triaging all transport requests and deploying the most appropriate resource(s). The Communication Center Lead will also assist with management of incoming call volume as necessary. The Communication Center Lead must demonstrate the highest level of customer service while coordinating each request. The Lead is responsibl...
Join the fastest-growing private ambulance company in America. PRN Ambulance is the premier provider of comprehensive medical transport services throughout Los Angeles County. With a customer-friendly vision and cutting-edge technological solutions, PRN Ambulance has an aggressive and strategic growth plan, and we are looking to bring on qualified paramedics who are ready to make a difference in the lives of our customers. . Job Summary. The purp...
. SUMMARY. Field Training Officers (FTOs) are responsible for training new employees and remedial training of existing employees in the field. The new employees will come from the Field Orientation Class and be assigned to Field Training Officers by the Training and Safety Department. Field Training Officers are responsible to train these new employees on all aspects of the field operation through on the job training and in conformance with the...
Summary. Under the immediate direction of the Operations Manager, Crew Chiefs must possess excellent skills in time management and prioritizing. In addition to being a role model for all field employees and setting the standards for excellent customer service, the Crew Chief will pass along their knowledge and field experience. The Crew Chief will work in conjunction with Operations and Field Managers to ensure that all assigned tasks are complet...
