1 Director of Customer Service Marketing and TLL PHARMACEUTICAL INDUSTRY Job in Philadelphia, PA

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Director of Customer Service Marketing and TLL PHARMACEUTICAL INDUSTRY

PRIVATE

Philadelphia, PA | Full Time

$143k-189k (estimate)

2 Months Ago

Director of Customer Service Marketing and TLL PHARMACEUTICAL INDUSTRY

PRIVATE Philadelphia, PA

$143k-189k (estimate)

Full Time | Wholesale 2 Months Ago

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PRIVATE is Hiring a Remote Director of Customer Service Marketing and TLL PHARMACEUTICAL INDUSTRY

The Associate Director, Thought Leader Liaison (TLL) will help support the growth of our Oncology Portfolio by identifying market needs and opportunities. The Associate Director, TLL is an exceptional leader with deep oncology experience. This position is a field-based, marketing position that will work closely with Key Opinion Leaders (KOLs), professional societies/advocacy groups, and field sales to generate broader awareness of our company and its oncology portfolio and ensure marketing resources are appropriately allocated.

The Associate Director, TLL will report into Marketing and will focus on four key areas but may have additional assignments based on need. These four areas are: market insight gathering, KOL engagement, professional society/advocacy group engagement, and field sales support. All Associate Director, TLL interactions are always within label, and consistent with commercial compliance, legal and regulatory guidelines.

The ideal candidate will live on the East Coast near New York City, Boston, Philadelphia, or Washington DC.

Market Insight Gathering

· Gain KOL insights and perceptions of Acrotech Biopharma brands

· Monitor competitive landscape, treatment protocols, and other market trends and reports finding to Marketing leadership

· Provide support for commercial Advisory Boards and Speaker Programs including:

o Identifying potential participants

o Coordinates consulting arrangements

o Gathers contracts for Advisory Boards and Speaker Programs

· Support the development of national brand strategy based on insights gained in regional markets

· Share insights with the field sales team to ensure strategic and tactical cohesiveness

KOL Engagement

· Identify, profile, cultivate and maintain long-term relationships with KOLs within the assigned region

· Engage with KOLs through:

o On-label discussions

o Disease state education

o Speaker program education

· Lead influence mapping activities

· Identify and cultivate speakers

Professional Society/Patient Advocacy Engagement

· Support commercial activities at Medical Congresses/Conventions

o Help develop commercial plans for congresses

· Collaborate with MSLs to determine objective of KOL Executive Encounters. Take lead on Commercial driven encounters between KOLs and appropriate Acrotech Biopharma leadership

· Identify, profile, cultivate, and maintain long-term relationships with leadership at key professional societies/advocacy groups

Field Sales Support

· Support pull-through of marketing strategy within field sales

· Coordinate field activities with OAMs, RSDs, Marketing, and Market Access

· Support Sales Training for OAMs during POAs, training classes, and field rides

· 7 years of pharma/biotech experience

· 3 years of oncology or hematology

· Holds a KOL advocacy role or other role with extensive KOL relationships with Academic based Heme-Oncs.

· Broad range of leadership competencies and ability to work in cross-functional role.

· Demonstrated competency in the development and execution of account specific business planning

· Ability to travel overnight to cover a multi-state geography and attend home office, local/regional/national meetings and conventions as necessary.

· Excellent communication, presentation and organizational skills.

· Role model for Acrotech Biopharma leadership competencies and foster a high performance culture

Availability:

· Must be available to work in the evenings and weekends, as required.

Requirements

· 7 years of pharma/biotech experience

· 3 years of oncology or hematology

· Holds a KOL advocacy role or other role with extensive KOL relationships with Academic based Heme-Oncs.

· Broad range of leadership competencies and ability to work in cross-functional role.

· Demonstrated competency in the development and execution of account specific business planning

· Ability to travel overnight to cover a multi-state geography and attend home office, local/regional/national meetings and conventions as necessary.

· Excellent communication, presentation and organizational skills.

· Role model for Acrotech Biopharma leadership competencies and foster a high performance culture

Position Location and/or Territory and Travel

· Position will require up to 70% travel

· The work is performed in a typical home office environment with heavy computer

· The geography of the role will cover the Northeast down to Virginia and extend to Illinois and Wisconsin. The candidate should live in a major metropolitan area with quick access to a large airport. The ideal candidate will live on the East Coast near New York City, Boston, Philadelphia, or Washington DC.