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Customer Support Representative (FT)
$43k-53k (estimate)
Full Time | Sports & Recreation 7 Months Ago
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Prime Time Athletic Club is Hiring a Customer Support Representative (FT) Near Burlingame, CA

Customer Support
About the Job:
The Role:
  • Prime Time Athletic Club in Burlingame seeks a service-oriented individual who is honest, energetic, polite, enthusiastic, dependable, and punctual to join the team and receive a free membership to one of the Bay Area's premier athletic clubs.
  • A Full Time entry-level position is available as a Customer Support Representative to assist members and create a positive customer service experience for our members and guests.
Requirements:
  • High school or equivalent education level.
  • Stable work history.
  • Must be self-motivated and possess the desire for self-development.
  • Have the ability to work autonomously when required.
  • Be a team player.
  • Be dedicated to customer satisfaction and a great customer experience.
Responsibilities:
  • Resolving customer issues to their overall satisfaction
  • Assisting customers whenever necessary.
  • Ensuring a consistent standard of customer service.
  • Maintaining club to standards, including stocking and cleaning.
  • Completing tasks assigned by the general manager accurately and efficiently.
About Us:
Established in 1979, this is a 100,000 square foot; full-service athletic facility conveniently located on 6 acres between San Francisco and Silicon Valley. Complete with tennis, racquetball, handball, squash, and basketball, a complete line of free weights, 4 lines of circuit training equipment, two advanced cardiovascular training centers, two heated swimming pools, and Five Group Exercise Studios. We are a Diamond Certified business and a Better Business Bureau Accredited Business.
We have been voted "Best Overall Club" by City Sports Magazine, "Best Health Club" by San Francisco Focus magazine, "Best of San Mateo County" by the San Mateo Times, and ranked as one of the "Top 100 clubs and chains in North America" in Club Industry Magazine.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Sports & Recreation

SALARY

$43k-53k (estimate)

POST DATE

10/08/2023

EXPIRATION DATE

06/08/2024

WEBSITE

primetimeathleticclub.com

HEADQUARTERS

BURLINGAME, CA

SIZE

50 - 100

TYPE

Private

CEO

JOHN MICHAELS

REVENUE

$10M - $50M

INDUSTRY

Sports & Recreation

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The following is the career advancement route for Customer Support Representative (FT) positions, which can be used as a reference in future career path planning. As a Customer Support Representative (FT), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Representative (FT). You can explore the career advancement for a Customer Support Representative (FT) below and select your interested title to get hiring information.

If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

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Be as polite as possible when talking to clients over the phone.

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Consider using database to record activities and research product information.

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Learn to refer to other service or technical departments for follow up as needed.

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Understand the customer’s expectations.

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Step 3: View the best colleges and universities for Customer Support Representative.

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