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**SIGN ON BONUS OPPORTUNITY**
Prime Group Holdings, LLC, a vertically-integrated private equity real estate firm focused on self storage and other alternative real estate asset classes, has an exciting opportunity for a Customer Experience Representative in it’s Jupiter, FL location.
With over $4 billion in assets under management managed on behalf of a global institutional investor base, Prime Group (www.goprimegroup.com) is one of the fastest growing private equity real estate firms in the country. The firm recently completed the fundraising of its third flagship fund, Prime Storage Fund III which, at $2.5 billion, is the largest self storage dedicated fund ever raised.
Headquartered in Saratoga Springs, NY, with a regional office in Jupiter, FL, the firm has more than 650 employees, including investment professionals, property managers, an investor reporting team, construction and marketing personnel and deal-sourcing professionals. Prime Group is a transaction-intensive company that is rapidly acquiring and consolidating self storage assets throughout the U.S. and Canada. With a presence in 28 states, one U.S. territory and 2 Canadian provinces, Prime Group manages all assets that it owns under the Prime Storage brand.
Prime Group’s success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders.
Prime Group’s team members are customer and client focused – customer service is a core tenet of the firm. Prime Group especially values:
POSITION OVERVIEW
The Customer Experience Representative is tasked with delivering outstanding customer service to both potential and existing customers/tenants. This role is dynamic, with daily tasks evolving. The primary responsibility involves handling inbound calls from existing and potential tenants/customers regarding our storage facilities and campgrounds. The ideal candidate will be adept at identifying customer needs, knowledgeable about new services, and capable of guiding customers through processes.
ESSENTIAL RESPONSIBILITIES
QUALIFICATIONS
EQUAL OPPORTUNITY EMPLOYER STATEMENT
Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class
Potential First Year Earnings: $43,000 - $65,000 ($18.50 per hour )
Sign on bonus of $500 dollars
Multiple Shifts Available
Job Type: Full-time
Pay: From $18.50 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
Business Services
$39k-49k (estimate)
05/10/2024
05/17/2024
LAS VEGAS, NV
200 - 500
1997
JONATHAN BUNKER
$5M - $10M
Business Services
The job skills required for Customer Experience Representative include Customer Service, Call Center, Microsoft Office, Attention to Detail, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Representative job description and responsibilities
Collaborated with various team members across departments to problem solve and exceed customer expectations.
02/09/2022: Asheville, NC
Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/04/2022: Augusta, GA
Customer experience representative document their exchanges with clients, often using customer relationship management software.
02/20/2022: Atlantic City, NJ
They generally need to know how to create and update tickets and how to search for customer records.
12/25/2021: New Bedford, MA
Customer service representative listen to or read about customer problems and suggest solutions.
02/09/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Representative jobs
Customer service representatives must have distinct personalities.
02/05/2022: Norwich, CT
Most customer service representative jobs require candidates to complete on-the-job training.
02/13/2022: Burlington, VT
Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/15/2022: Appleton, WI
The person needs to know when to ask for referrals or reviews from customers.
01/29/2022: Winston Salem, NC
Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.
12/27/2021: Baltimore, MD
Step 3: View the best colleges and universities for Customer Experience Representative.