Optical practice NEAR MIDWAY AIRPORT seeking DETAILED ORIENTED TEAM MEMBER with a great personality and "a will to please" attitude. We have an opening for a Patient Care Representative.

The Medical Office Receptionist Job Responsibilities are as follows:

Serves patients by greeting and helping them; scheduling appointments; answering phones; and maintaining records and accounts.

Medical Office Receptionist Job Duties:

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries with a SMILE.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Comforts patients by anticipating patients' anxieties; answering patients' questions VIA WEAVE PHONE SYSTEM, following up on texts messages, voicemails, and calls; maintaining the reception area, verifying insurances, requesting authorizations.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; and verifying receipt of supplies.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.
• Contributes to team effort by accomplishing related results as needed.

Medical Office Receptionist Skills and Qualifications:

Computer Literate, Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing, Professionalism, Quality Focus

Multilingual a Plus! (Polish/Spanish)

Experience in vision medical office environment and experience reading insurance benefits information is preferred but can train the right candidate. Must be DEPENDABLE and good with following step by step instructions. A "will and pride to succeed" person is who we are seeking.

Systems we use: Compulink, Weave, ABB Verify, Availity, Insurance Portals.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 35 – 42 per week

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Healthcare setting:

• Clinic

Medical specialties:

• Ophthalmology

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Monday to Friday
• Weekends as needed

Experience:

• Medical terminology: 1 year (Preferred)
• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Language:

• Polish or Spanish or any other language other than English. (Preferred)

Work Location: In person