3 Inside Sales & Operations Specialist Jobs in Pearland, TX

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Inside Sales & Operations Specialist

Primary Arms, LLC

Pearland, TX | Full Time

$71k-101k (estimate)

3 Months Ago

Customer Success / Sales Operations Specialist - Houston, TX

BYRNA TECHNOLOGIES INC

Pearland, TX | Other

$66k-85k (estimate)

2 Weeks Ago

Customer Success / Sales Operations Specialist - Houston, TX

Byrna Technologies

Pearland, TX | Other

$77k-104k (estimate)

2 Weeks Ago

Inside Sales & Operations Specialist

Primary Arms, LLC Pearland, TX

$71k-101k (estimate)

Full Time 3 Months Ago

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Primary Arms, LLC is Hiring a Remote Inside Sales & Operations Specialist

Inside Sales and Operations Specialist will maintain effective communications with executives and managers across the company to ensure proper sensitivity to the needs of the sales force and provide outstanding customer support to internal and external customers. This position works to ensure all sales organization objectives are assigned in a timely fashion. Coordinates sales forecasting, planning, and budgeting processes used within the sales organization. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.Inside Sales and Operation Specialist will be the bridge of Field Sales Team and Inside Sales Team. This role will be leading all sales operations and assigned programs in the division. Responsibilities and Duties

Performs daily processing of all operational aspects of orders, including but not limited to payments and refunds
Responds to order-related information requests from Sales, Receiving, Customer Service, and other departments throughout the organization
Records information and ensures quality of data in CRM and other internal systems that support sales, production, and financial management
Continuous development of CRM Process
Investigates system discrepancies quickly and finalizes solutions
Coordinates with Finance and Tech Teams to ensure orders and payments are accurately captured in all downstream systems
Keeps up to date with DC Order Ops colleagues with similar functional specialties, to help ensure consistency of process across Teams
Articulates specific ideas on how to further refine systems or processes
Assist with quote to cash process and order management operations, including quote generation, pricing requests, discount, and custom contracts
Partner with cross-functional departments to learn and identify business needs and help facilitate the end-to-end deal process (e.g., deal structuring, approvals, and order management)

Ensuring sales process adoption and compliance and identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency
Oversees Trade-in process and coordinates opportunities with Merchandising and Operations Teams
Manage drop-ship orders
Agency cold calls and emails to generate business as needed
Work closely with Purchasing Department to procure items for order
Attend tradeshows when needed
Sort and respond Help Scout emails and communicate the information to Territory Manager
Responsible for backorder’s reports and processes
Work closely with Shipping Department to ensure Gov Orders ship on time
Create and coordinate agency bundles
Field Sales support on (but limited to); product availability, adding new contacts into CRM, territory Heat Maps, set up Vendors
Continue development of agency relationships and agency visits or demo as needed
Evaluating sales processes and procedures, develop new processes and manage Sales KPI’s
Work closely with other departments for website updates and implementations

Skills and Qualifications

Superior attention to detail under tight deadlines
Strong sense of teamwork and responsibility
Proactive and possess excellent interpersonal and communication skills (both verbal and written).
Ability to adapt to frequent change
Strong listening and presentation skills
Comfort working with multiple teams and colleagues from various management levels
1 Netsuite experience required
The drive to solve problems
Ability to work independently
Proficiency in Microsoft Office and CRM software
Program and Project Management
Pipeline Management
Analytics and reporting expertise
High school diploma/GED
Requires a non-compete agreement