JOB DESCRIPTION

In this role, you'll be the key contact for customers regarding their invoices, payments, and account inquiries.

You'll also play a vital role in maintaining accounts receivable by processing payments, reconciling accounts, and generating reports.

Become the Customer's Hero : Field inquiries from customers via phone, email, and other channels regarding invoices, payments, and account updates.

Process Payments with Precision : Process, post, verify, and record customer payments and account activity.

Reconcile Like a Pro : Reconcile daily lockbox reports and ensure accuracy with the general ledger.

Untangle Unresolved Payments : Research and resolve any unapplied customer payments to ensure everything is accounted for.

Keep Customer Records Up-to-Date : Maintain and update customer files, including contact information and account details.

Reporting Ready : Generate reports on customer account status whenever needed.

Investigate Discrepancies : Research customer discrepancies and past-due amounts with the support of the Senior Accountant and team.

Collaboration is Key : Work alongside the Senior Accountant to regularly reconcile accounts receivable and ensure revenue accounts are accurate each month.

Organizational Skills on Point : Manage and maintain accounts receivable documents efficiently.

Team Player : Relay important information to relevant team members to keep everyone informed.

Go the Extra Mile : Perform additional tasks as assigned to support the team's success.

Are you a great fit?

High school diploma or equivalent is required; an Associate's or Bachelor's degree in accounting is a plus.

You have at least 1 year of experience in a related accounting role.

You're a whiz with Microsoft Office Suite, especially Excel, and are comfortable with accounting software programs.

Proficiency in using standard office equipment is a must.

You can thrive in a fast-paced environment while maintaining focus on details.

Discretion and good judgment are key qualities we value.

You can anticipate needs and interact professionally with customers.

Top-notch organizational skills are a must for this role.

Last updated : 2024-04-30