Position Overview: 

The Purchasing Coordinator is an integral position, as it connects our vendors to our customers and to the warehouse. The position involves customer service, account management, and procurement. Responsible for procurement of materials, components, supplies and/or services for the company in accordance with standard operating procedures, contractual requirements, financial and savings targets, and all regulatory requirements. Responsible for strategy execution, change management, source selection, contract negotiations, supplier management, and conflict resolution throughout the supply chain.

Responsibilities: 

Purchasing

• Place and confirm purchase orders with approved suppliers for established materials, or services in accordance with master production schedule, and established lead times.
• Ensure purchase orders are executed, goods received, and invoices paid in accordance with the approved terms and conditions.
• Manage lead time, material cost, setup cost, and mode of transportation.
• Manage effectivity date of change to minimize cost impact and maximize inventory consumption.
• Manage supplier quotes and negotiation process.
• Resolve documentation discrepancies related to billing & receiving.
• Manage supplier on time delivery and fill accuracy.
• Manage all quality issues throughout the process to include receiving inspection, discrepancies on the production line, and supplier corrective actions.
• Facilitate communication of forecasts with suppliers to ensure proper long-range planning of capacity and raw materials.
• Assist with warehouse operations processes including receiving, order pulling, production, and shipping.
• Participates in month end inventory & year end inventory.

Customer Service

• Create, update, or maintain various reports regarding issues, orders, and sales results.
• Complete order entry or quote preparation as needed/assigned.
• Coordinate issue resolution between customer and appropriate internal staff members (contract administration, purchasing, finance, plant, etc.)
• Interact daily with customers and suppliers to answer questions, provide information and pricing, and expedite parts via email and/or phone.
• Develop relationships with new and existing vendors to help with procurement and product offering.
• Resolve customer complaints on billing and delivery issues.
• Enter & confirm customer PO’s as needed.
• Communicate with the master scheduler to make sure needed by dates for customers are met and/or on track.

Safety

• Follow all office safety policies
• Ensure compliance with all shop floor safety regulations when participating in activities within any production, logistics, warehousing, or staging areas.

Education, Experience, & Qualifications

• High School Diploma or equivalent.
• Must understand customer service operations, supply chain, and sourcing. 
• Excellent written, verbal, and interpersonal communication skills for effective interface with all internal and external contacts.
• Proficient in Microsoft Office Suite including Outlook, Excel, and PowerPoint.