Description

Responsible for greeting callers and visitors to Prestonwood Baptist Church (PBC) either in person or by telephone.

Responsibilities:

• Receive visitors in person or by telephone in a professional and courteous manner and direct them appropriately
• Route telephone calls to others or provide general PBC information
• Be knowledgeable about PBC, and its entities, and special events
• Intercept and check-in PBC visitors using the Raptor system
• Coordinate with campus security to ensure all persons and their destinations are known and accounted for
• Contact the appropriate staff member, or someone on the staff member’s behalf, when a checked-in visitor is requesting a meeting or states they have a scheduled meeting onsite
• Direct checked-in visitors on where to meet a staff member, or locate someone to accompany the visitor to their destination, once appropriate contact has been made
• Be thoroughly knowledgeable about the PBC emergency procedures
• Remain diligent and alert in watching for suspicious actions and persons on church property and alert campus security when appropriate
• Vigilantly monitor visitor entrance and activity near assigned area
• Create a positive impression of PBC through words and actions
• Check information email box and route incoming emails
• Assist Membership Services Department by posting LifeGroup Bible Study attendance
• Assist with projects from various church departments on occasion
• Appropriately direct deliveries
• Distribute benevolence forms to individuals requesting assistance, collect completed forms and forward appropriately
• Other duties as assigned

Qualifications

Requirements:

• Growing relationship with Jesus Christ as Lord and Savior as an active member of PBC
• Positive and pleasant attitude towards others and PBC
• Excellent oral and written communication skills
• Beginner to Intermediate knowledge of Microsoft programs
• Excellent work attendance record
• Availability and flexibility of workdays and hours
• Maintain a constant presence in the receptionist area unless someone else is covering the desk and/or phone console during assigned work schedule
• Ability to maintain focus with frequent interruptions
• Able to perform occasional activities that require moving one’s whole body, such as in lifting, balancing, walking, stooping, pushing, pulling, work at a desk with a computer screen for extended periods of time, and able to occasionally lift up to 10 lbs.